November 15, 2019 by Leave a Comment

Join top hospitality and culinary leaders featured on Shari Bayer’s popular Heritage Radio Network podcast, All in the Industry, for an all-day, interactive and educational conference for, and about, the dynamic hospitality industry. Our inaugural summit, taking place Monday, January 27, 2020 at The William Vale in Williamsburg, Brooklyn, will feature informative panels, one-on-one interviews, and inspiring speakers — creating a forum for the exchange of ideas, innovation and networking opportunities. Attendees will enjoy outstanding food and drink throughout the day – including an energizing closing reception!

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Please click here to see more.

https://paigepapers.com/2019/11/15/17643/

Filed Under: Baking, Coffee, Cooking, Customer Trends, employees, Events, Global Market Buzz, Heard on The Street, Local Market Buzz, Meet The Owner(s), Openings, Operations, Opportunities, Retail Spotlight, Trending Now, Your Restaurant Tagged With: , , , , , , , , , , , , ,

New York Restaurant To Host Nine Michelin-Star Chefs In A Special Dinner Series

May 15, 2019 by Leave a Comment

Chefs Club

“For those looking for a unique and intimate dining experience, there’s now a special dinner series to consider.

Between May 13 and June 18, Val Cantu (Californios), Carrie and Rupert Blease (Lord Stanley), Erik Anderson (Coi) and five other chefs of Michelin-starred restaurants in the San Francisco and Bay Area will take over Chefs Club in Soho—celebrating the key ingredients, cooking and cultural influences Northern California has to offer.

This is the first New York 4×4 dinner series hosted by the Michelin Guide and Chefs Club—a restaurant group that has hosted nearly 200 world-acclaimed chefs on a rotation basis at their Manhattan, Aspen and St. Regis locations since 2012. Running four times each year, each dinner series will see renowned chefs bringing a combined rating of four stars to every table. (…)”

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McDonald’s Redefines Health In Terms Of Sustainability

April 25, 2019 by Leave a Comment

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“McDonald’s is moving toward a menu free of artificial colors, flavors and preservatives, but every product has a unique challenge, said Amy Wilcox, director of quality systems and supply chain management for McDonald’s USA. She and her colleague, Cynthia Goody, chief nutritionist for McDonald’s, explained how “clean” ingredients are a key part of the chain’s sustainability initiative during the “Sustainable Approach to the Menu” panel at Restaurant Leadership Conference.

But “we can’t use the clean label description, because everyone has a different definition,” said Wilcox. “We had to create our own definition for suppliers, operators and customers. And that involved a lot of outreach to make sure all our suppliers were on the same page.”

The chain, in fact, announced this past September that is was removing artificial preservatives from its “classic” burger lineup in the U.S. “We have a great group of suppliers,” said Chris Kempczinski, president of McDonald’s U.S., at the time. And now, the chain announced that a third of its eggs are cage-free—and it expects to source 726 million cage-free eggs this year. Right now, chicken nuggets fit the sustainability criteria, as do American cheese and burgers. As far as McDonald’s burger goes, “the pickle presented a problem,” said Wilcox. “We couldn’t find one that fit our definition, so we went forward with what we had and put an asterisk next to it on the menu. Being truthful and transparent is important to us.”

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Three Owls Market: One Part Bodega, One Part Restaurant

April 24, 2019 by Leave a Comment

Three Owls Market

“Lehrer Dumaine seeks to close the gap with Three Owls Market, which is one part bodega, one part prepared-foods all-day cafe and one part bar. The Mamaroneck, N.Y., native who lives close by, (“I’ve got it down to an eight-and-a-half-minute walk,” she says) hopes to serve the neighborhood with New York City bodega staples like Domino sugar, Heinz ketchup and toilet paper — and also feed and imbibe them, with a full menu of hot sandwiches, prepared vegetable dishes and rotisserie chicken, as well as craft beers and wine for happy hour.

To staff her full kitchen, Lehrer Dumaine brought in head chef Greer Lou, who previously worked as a private chef for Jessica Seinfeld at her Hamptons home, and is a veteran of Alice Waters’ Rome Sustainable Food Project.

Lehrer Dumaine has been working on Three Owls since 2017. The landlord for the property informed her the previous tenant — the Nonno Gourmet deli and bodega run by a man named Charlie — wanted to hang up his hat. Lehrer Dumaine said yes, and started on renovations and acquiring a liquor license; a process she says allowed her to become closer with the community.

“The liquor license process required me to meet with the neighborhood associations around here,” she explains. “That was really eye-opening to me because I’d never been involved with city politics before — just seeing how influential the people who live in a neighborhood can be, determining what goes where.”

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Toby’s Estate Brooklyn Changes Name to Partners Coffee

April 18, 2019 by Leave a Comment

Partners coffee

Fresh off the heels of a second Brooklyn roastery opening and new cafe, Toby’s Estate New York today announced a name and brand change, becoming Partners Coffee.

Toby’s Estate in Brooklyn has been building a passionate following and impressive wholesale roster since opening with a Williamsburg roastery in 2012. Co-Owners Amber Jacobsen and Adam Boyd had licensed the name from the popular Australian roastery, founded by Toby Smith, of the same name.

While 2012 and the subsequent years turned out to be fortuitous times for Australophile specialty cafe businesses riding the Third Wave in New York, the change to Partners Coffee serves to better reflect the local ownership.

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“We are only as great as the sum of our partners, and we are excited to continue evolving and growing with a new look, feel and name that fully embodies who we are and what we stand for,” Jacobsen and Boyd said in an announcement of the rebranding.

The Partners Coffee effort was assisted by the New York design firm Love & War, which sought to “develop a bold, dynamic design aesthetic that evokes heritage coffee brands and the classic energy, optimism and simplicity of old-school New York coffee counters,” according to the Partners Coffee announcement today. (…)”

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The New York City Restaurant That Prohibits Cell Phone Use

April 17, 2019 by Leave a Comment

Il Triangolo

“(…) Gigliotti, who is 52-years-old, opened Il Triangolo in April 2011, which specializes in Southern Italian food. He created many of the recipes including homemade fettuccini ala Triangolo, chicken frangelico and shrimp limoncello.  It seats around 60 people.

He owns a cellphone bought for him by his daughter and thinks they’re a useful gadget for ordering items.

But back in 2014, when cellphone use started proliferating and most of his customers starting taking out their smartphones during their meals, Gigliotti became irritated. He noticed that “people weren’t paying attention to their food, their surroundings or their own family members.” No longer were his customers conversing; they sat there and ate and checked their cell phones as if they were dining alone. In fact, their behavior slowed everything down in the restaurant. Instead of eating and leaving quickly, they’d spend more time dining because they weren’t concentrating on eating their food and instead zeroed in on checking their emails or the web.  Meals that once took two hours were taking two and a half hours, and guests waiting longer for a table.

Gigliotti put up a small sign that said no cellphones placed on the table. When he encountered new customers, he’d tell them in person about the policy. If customers receive a phone call during the meal, they’re asked to step outside of the restaurant so as not to disturb any guests. Almost everyone complies.”

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Conduct Research Before Giving a Sales Demo

March 1, 2019 by Leave a Comment

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“During sales discovery calls, one of the best ways to move a lead further down the funnel is to ask plenty of open-ended questions, and to listen carefully to the answers. It helps build a relationship with the buyer and allows you to tailor your sales presentation to match their needs.

But when it comes to running a demo with a c-level executive, asking questions is a big no-no. The time for questions is before your demo. C-level executives expect you to be fully informed about their pain points and current solutions. They want you to arrive armed with deep knowledge about their business, and to use your demo to show them how they can solve their challenges.

They don’t want to spend their sales meeting telling you about their needs. They want you to present a personalized, relevant sales demo that shows exactly how your product meets their needs and adds extra value. That’s why you have to do your homework in advance.”

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PepsiCo CEO Indra Nooyi: 5 powerful career habits that drove her success

October 10, 2018 by Leave a Comment

“PepsiCo CEO Indra Nooyi steps down today after a 24-year career with the company. Born in India, the 62-year-old was one of a handful of people of color to run an S&P 500 company. During her 12-year tenure as chief executive, Nooyi transformed PepsiCo into one of the most successful food and beverage companies worldwide. Her push for healthier snack and beverage choices, along with an eye for product packaging, led to an 80 percent sales growth in the 12 years she was CEO.

As a child in India, Nooyi and her sister were asked to play an unusual game. Each night at dinner, their mother asked her daughters to imagine what they’d do if they were the prime minister, the president or some other world leader. By the end of the dinner, the girls presented a speech and their mother decided which speech won her vote.

Though her mother instilled many traditional values in her daughters, she also encouraged them to be whoever they wanted to be. “She gave us that confidence,” Nooyi said (…).”

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The Red Cat, a Pioneering Chelsea Restaurant, Will Close

October 4, 2018 by Leave a Comment

“The Red Cat, an unpretentious neighborhood restaurant in Chelsea that became a destination, will close at the end of December after nearly 20 years in business. The reason is none of the usual suspects: a big rent hike, slumping traffic or the need for a costly renovation, said the chef, Jimmy Bradley. He has simply decided to quit.”

“(…) “My goal was to have my own business by the time I was 30,” Mr. Bradley said. He was 31 when he became the chef and an owner of the Red Cat, on 10th Avenue.
Chelsea was a much different place back then, with no High Line, art-gallery scene or sleek high-rise condominiums. London Terrace had elegant apartments; nearby there were, and still are, public housing projects. Gentrification has not had a huge impact on the Red Cat’s business Mr. Bradley said. The condos often have absentee owners who don’t come in for a bowl of lentil soup or a plate of local skate, and tourists plying the High Line are not particularly tuned in to the restaurant’s presence.

“It’s difficult for small businesses in New York now,” Mr. Bradley said. “My staff can’t afford to live nearby like me. They get home at 2 a.m. and have to be back at work at 9.”

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102-year-old Orwasher’s Bakery is preserving NYC nostalgia while adapting to the times

October 3, 2018 by Leave a Comment

“The original Upper East Side location of Orwasher’s opened in 1916 on East 78th Street between 1st and 2nd Avenues by a Hungarian immigrant named Abraham Orwasher when a swatch of Yorkville was known as “Little Hungary.” The Orwashers used family recipes for the high-quality rye, black, and grain breads of their homeland, baking them all in a basement brick oven and delivering the loaves by horse and carriage. Thought the Upper East Side location looks small from the outside, there were, literally, millions of pounds of dough being mixed there. Doing a quick calculation, Keith estimates that this amounted to more than 10 million loaves of bread over its 103-year history. Today, Orwasher’s churns out between 9,000 and 10,000 loaves a day!”

“He describes the vintage East Side store as “an oasis.” When you walk in, “it seems like you’re going to a country store in Vermont.” But even though the 1,200-square-foot West Side location on the corner of 81st and Amsterdam is a bit more modern, the customer base is quite similar. A lot of people used to travel across town and now have a store closer.”

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