NYC Officials Are Looking Into Grubhub’s Reviled Restaurant Fees

New York City government officials are now diving into the Grubhub debacle, in which several restaurants have accused the food delivery app of slyly charging fees for customer phone calls that never resulted in actual delivery orders.

City Council’s Committee on Small Business will hold an oversight hearing to investigate those fees, as well as others charged by similar apps like like DoorDash and Uber Eats — an act that could eventually lead to more government regulation.

The hearing will go down on June 27, giving local restaurateurs a chance to voice their concerns. City officials will specifically focus on how these fees and other policies are affecting NYC restaurants, especially small mom and pop shops, the Post reports.

“If we see there is abuse, or if there is a manipulation here, then it could certainly be referred to the legal authorities,” Bronx Councilman Mark Gjonaj tells the Post. The hearing’s findings could eventually lead to the involvement of the Public Advocate, the city Comptroller, or the state Attorney General, he says.

Read more here.

The Culinary Institute of America Is Starting a Scholarship in Anthony Bourdain’s Name

“The Culinary Institute of America announced it will start a scholarship in the late Anthony Bourdain’s name. It will go to one or two students a year, helping pay — fittingly — for their studies abroad. The late author and television personality graduated from the school in 1978, and worked in restaurants for decades after, a life he documented in Kitchen Confidential.

As the New York Times reports, the C.I.A. was approached about doing the scholarship by Eric Ripert, Bourdain’s close friend. He came up with the scholarship — “I thought it should be a celebration of Anthony Bourdain,” he tells the Times — after discussing ways to honor Bourdain with José Andrés, another friend of Bourdain’s, and Bourdain’s estate. After discussing the idea with the institute’s president, Dr. L. Timothy Ryan, they created the Anthony Bourdain Legacy Scholarship. How much money the scholarship will provide has not yet been determined, as the fundraising has only just begun. Ryan tells the paper of record that he hopes there will be enough money for the scholarship to be an endowment fund.”

Read more here.

Chicago’s Sputnik Coffee Boldly Grows in Ways No Roaster Has Grown Before

Sputnik Coffee Roaster Chicago

Since lifting off its launchpad roastery in the Back of the Yards neighborhood of Chicago in 2017, startup Sputnik Coffee Roasters has rapidly carved out a niche for itself with a concise product line and personable service.

In response to rocketing demand, Sputnik has now tripled its capacity with a new 15-kilo, IMF roaster and upgraded its packaging from hand-stamped craft bags to printed bags.

Starting with smaller and lower-priced retail bags of its one core blend, Sputnik’s growth also depends on the sales work of co-founder Vova Kagan. And with the recent shift from hand-stamped craft bags to printed bags, the company also adjusted its labeling to provide info in multiple different languages, reaching directly out to more people in the communities it serves.

Read more here.

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DOT is also seeking proposals for food, beverage and/or merchandise concession in the Café Building at Fordham Plaza. The Request for Proposals for the Café Building is found here: https://a856-cityrecord.nyc.gov/RequestDetail/20190402014. Prospective proposers are encouraged to consider applying to as many of these RFPs as they are interested in.

TERM

In each Kiosk RFP, DOT is seeking a kiosk concessionaire for one (1) five-year term with three (3) five-year renewal options, exercisable at DOT’s sole discretion. No longer term will be considered. This concession will be operated pursuant to a license agreement issued by DOT; no leasehold or other proprietary right is offered.

SITE VISIT

There will be a strongly recommended on-site proposer meeting and tour of Fordham Plaza. The tour will take place on May 15, 2019 and will include a tour of the Café Building starting at 10AM and a tour of the kiosks at 11AM. We will be meeting at Fordham Plaza under the canopy at the Café Building doors in the northeast corner of the plaza near the corner of Fordham Road and Third Avenue. If you are considering responding to this RFP, please make every effort to attend this meeting and site tour. DOT will view favorably proposers that attended the site visit.

PROJECT MANAGER

The Project Manager for this concession is Brandon Budelman. All RFP questions and/or inquiries should be directed to him. He may be reached at:

Phone: (212) 839-9625

Email: concessions@dot.nyc.gov

You are receiving this email because you are on the New York City Department of Transportation (DOT) mailing list for Food and Beverage or Merchandise solicitations.

https://paigepapers.com/2019/05/31/17621/

Starbucks begins mobile ordering rollout in Beijing and Shanghai

Image result for starbucks beijing

“Starbucks said it has begun rolling out its Starbucks Now mobile ordering platform to 300 select stores in Beijing and Shanghai and will expand the service throughout China over the next year.

Starbucks Now, available for Starbucks Rewards members through the company’s mobile app in China, allows customers to order their food and beverages ahead of time and pick them up in store.

“Starbucks Now represents a significant opportunity for Starbucks China to drive new, innovative customer experiences,” Belinda Wong, chief executive officer of Starbucks China said in a company release. “This builds on the latest of several digital initiatives in China, including Starbucks Delivers and locally relevant gifting and e-commerce experiences.”

Customers can use Starbucks Now to find a local store based on the mobile app’s GPS location, order food and customized beverages and make payment, with the order ready to pick up when they arrive at the location.”

See more here.

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“As NYC’s only culinary high school, Food and Finance High School provides a unique educational opportunity to students and families in the community.

Students learn the true reward of hard work, dependability and time management from a staff of acclaimed chefs, educators and business leaders that oversee their curriculum, field trips and internships. Food and Finance works to understand its students’ barriers of success and develops additional programs to support their needs and dreams.

Preparation for higher-learning and the workforce is key to the ongoing success of our students. NYC comes together at Food and Finance High School to provide a rigorous and rewarding Regents Diploma and culinary curriculum for our students. We’re more than a school, we are a community that supports our students as they tackle new challenges and reach new heights. We work to inspire and to empower our students.

The Food Education Fund is a 501(c)(3) not-for-profit that exclusively supports Food and Finance High School through job training and internships, our visiting chef program, and college and career readiness programming.”

See more here.

https://paigepapers.com/2019/05/24/17608/

Burgers still America’s favorite sandwich, chicken gaining ground

Image result for Burgers still America's favorite sandwich, chicken gaining ground“Burgers have been a top item ordered at U.S. restaurants for decades, but chicken sandwiches have come on strong over the last several years, according to The NPD Group receipt-harvesting service, Checkout, which tracks the same buyers’ purchasing behaviors over time. It found that although chicken sandwiches were still behind burgers in the sandwich pecking order, they were gaining ground. Over the 12 months ending February 2019, chicken sandwich orders were up 4% at 4 billion serving, but burger orders were flat at 8.6 billion ordered.

By the numbers, the average number of times a customer purchased a burger at a restaurant over the same period was 14.7 times, and the customer purchase frequency of chicken sandwiches was 8.7. Burgers also have the upper hand when it comes to menu importance or the percentage of all restaurant orders that include one. Burgers were included in 14.1% of all restaurant orders and chicken sandwiches were included in 6.5% of orders.”

See more here.