November 15, 2019 by Leave a Comment

Join top hospitality and culinary leaders featured on Shari Bayer’s popular Heritage Radio Network podcast, All in the Industry, for an all-day, interactive and educational conference for, and about, the dynamic hospitality industry. Our inaugural summit, taking place Monday, January 27, 2020 at The William Vale in Williamsburg, Brooklyn, will feature informative panels, one-on-one interviews, and inspiring speakers — creating a forum for the exchange of ideas, innovation and networking opportunities. Attendees will enjoy outstanding food and drink throughout the day – including an energizing closing reception!

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Please click here to see more.

https://paigepapers.com/2019/11/15/17643/

Filed Under: Baking, Coffee, Cooking, Customer Trends, employees, Events, Global Market Buzz, Heard on The Street, Local Market Buzz, Meet The Owner(s), Openings, Operations, Opportunities, Retail Spotlight, Trending Now, Your Restaurant Tagged With: , , , , , , , , , , , , ,

NYC Officials Are Looking Into Grubhub’s Reviled Restaurant Fees

June 27, 2019 by Leave a Comment

New York City government officials are now diving into the Grubhub debacle, in which several restaurants have accused the food delivery app of slyly charging fees for customer phone calls that never resulted in actual delivery orders.

City Council’s Committee on Small Business will hold an oversight hearing to investigate those fees, as well as others charged by similar apps like like DoorDash and Uber Eats — an act that could eventually lead to more government regulation.

The hearing will go down on June 27, giving local restaurateurs a chance to voice their concerns. City officials will specifically focus on how these fees and other policies are affecting NYC restaurants, especially small mom and pop shops, the Post reports.

“If we see there is abuse, or if there is a manipulation here, then it could certainly be referred to the legal authorities,” Bronx Councilman Mark Gjonaj tells the Post. The hearing’s findings could eventually lead to the involvement of the Public Advocate, the city Comptroller, or the state Attorney General, he says.

Read more here.

Filed Under: Baking, Coffee, Cooking, Customer Trends, Enterprise Insight, Events, Heard on The Street, Local Market Buzz, Operations, Opportunities, sales, Your Restaurant Tagged With: , , , , , , , , , , , , , , ,

Beyond Meat’s Pending IPO Could Be Valued at $1.2 Billion

April 29, 2019 by Leave a Comment

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“Beyond Meat Inc., the maker of vegan chicken and beef substitutes backed by some of the biggest names in food and technology, is seeking to raise as much as $184 million in its initial public offering.

The company plans to sell 8.75 million shares for $19 to $21 each, according to a filing Monday with the U.S. Securities and Exchange Commission. A listing at the top of that range would give the company a market value of about $1.2 billion based on the shares to be outstanding after the offer, according to its filing.

The company is one of several makers of plant-based meat substitutes or lab-grown meats that have attracted high-profile backers. Its investors include Microsoft Corp. co-founder Bill Gates and actor Leonardo Dicaprio, as well as former McDonald’s Corp. chief executive officer Don Thompson. Beyond Meat’s biggest stakeholders are venture capital firm Kleiner Perkins Caufield & Byers LLC, which owns 16 percent of the company, and Twitter Inc. co-founder Ev William’s Obvious Ventures with 9 percent, according to its filings.

Tyson Foods Inc., the largest U.S. meat producer, is accelerating development of its own alternative-protein products and is also a backer of Beyond Meat. Tyson has invested in Jerusalem-based Future Meat Technologies and, along with Gates, Richard Branson and Cargill Inc., is an investor in Memphis Meats, a cultured meat producer.”

Read more here.

Filed Under: Cooking, Customer Trends, Events, Global Market Buzz, Heard on The Street, Local Market Buzz, Opportunities, Organic, sales, Trending Now, Your Restaurant Tagged With: , , , , , , , , , , , , , , , , , ,

Which Commercial Kitchen Layout is Right for Your Restaurant?

April 11, 2019 by Leave a Comment

Zone Kitchen commercial kitchen layout

“(…) Zone layout is what it sounds like – the kitchen is divided into different areas depending on the task at hand. So there might be a food prep zone for chopping and mixing, and all of the necessary tools and equipment will be right there in that station. The cooking zone is only for cooking already-prepped ingredients.

Good for:
The benefit of this type of layout is for restaurants that serve up several menu items that are not cooked, for instance, salads and smoothies. That way, servers can access both cooked and non-cooked dishes, and each staffer can focus on their specific job without getting in each other’s way.”

See more here.

Filed Under: Baking, Cooking, Heard on The Street, Operations, Opportunities, Your Restaurant Tagged With: , , , , , , , , , , , , , , , ,

4 Ways to Take Your Sales Strategy to the Next Level with a Video Presentation

April 5, 2019 by Leave a Comment

“To maximize potential impact, businesses are upgrading their sales strategy to incorporate a video presentation. Not only does this put a face to your business, but it can also be individualized to each client, and can significantly help you stand out among the rest. Consider these steps to take your sales strategy to the next level with an introductory video.”

1. Introduce Yourself To Clients

Add a more human, and engaging, element to your pitch and introduce yourself to potential clients with a video. You can let them know what makes your products or services better from the rest, and give them an idea of what kinds of people they can expect to work with by choosing you.

A corporate video can be used as an initial means of contact or a unique way to send clients some information prior to a sales meeting – more than just a sales deck showing off products and price points, a corporate video can provide a platform to show off your merchandise and let potential buyers see them in action.

This is an excellent sales strategy that will get them thinking about your business, and help to take things to the next step.

2. Use Video Content During Your Sales Pitch

When you get the opportunity for a face-to-face meeting with a client, having video content in your sales strategy can help a lot.

More than just presenting numbers, a corporate video enables potential buyers to see your products in use, and learn exactly how they’re beneficial. This is especially useful for those businesses that offer services or products which can’t be brought into the office for the meeting. Adding a quality visual aid to your sales approach allows you to show off the design process, manufacturing floors, your talented staff, and so much more.

(…)

Read more here.

Filed Under: Events, Global Market Buzz, Heard on The Street, Openings, Operations, Opportunities, sales, Trending Now, Your Restaurant Tagged With: , , , , , , , , , , , , , , , , , , , , ,

McDonalds Buys Dynamic Yield For $300 Million to Bring Big Data to Drive-Thru

April 3, 2019 by Leave a Comment

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“In a testament to the value of personalization, McDonald’s announced plans to acquire an Israel-based startup that uses data to serve up personalized offers to customers. According to people familiar with the matter, McDonald’s will acquire Dynamic Yield for upwards of $300 million.

The acquisition will inject technology into multiple areas of the traditional fast food restaurant, starting with a core feature: the drive-thru. McDonald’s tested the technology in a Miami location, where, according to Wired, the company’s algorithms took real-life factors like weather and traffic into account, suggesting appropriate menu items.

Thanks to new technology, restaurants collect plenty of data. But the practical application of that data is big business, and McDonald’s is seizing that opportunity with the Dynamic Yield buy.

“Upon closing of the acquisition, McDonald’s will begin to roll this technology out in the drive thru at restaurants in the United States in 2019 and then expand the use to other top international markets,” the company said in a statement on the news. “McDonald’s will also begin work to integrate the technology into all of its digital customer experience touchpoints, such as self-order kiosks and McDonald’s global mobile app.”

Read more here.

Filed Under: Customer Trends, Events, Global Market Buzz, Heard on The Street, Operations, Opportunities, Trending Now Tagged With: , , , , , , , , , , , , , , , , ,

New York City Bill Proposes Eliminating Cashless Stores and Restaurants

February 22, 2019 by Leave a Comment

New York City Bill Proposes Eliminating Cashless Stores and Restaurants

“Supporters of a new bill want to make sure New Yorkers are able to keep paying cash at their local stores.

The New York City Council held a hearing last week on the bill that proposes to ban stores and restaurants from refusing cash. The legislation is in response to a push for cashlessness across the city and the nation. Backers of the bill argue that by refusing cash, these establishments discriminate against the poor, victims of domestic violence, homeless people and undocumented immigrants—all of whom are more likely to be unbanked.

“Given the sheer prevalence of unbanked people, I worry deeply about the cashless economy,” said New York City Councilman Ritchie Torres, who introduced the bill. “Not everyone has access to debit or credit, but everyone has access to cash.”

See more here.

Filed Under: Customer Trends, Events, Local Market Buzz, Operations, Trending Now, Your Restaurant Tagged With: , , , , , , , , , , , , , , ,

Digital Ordering to Triple by 2020

February 8, 2019 by Leave a Comment

Restaurant mobile app

Restaurant digital orders have grown an average of 23 percent, per year since 2013, and will triple by the end of 2020, according to a report from NPD Group.

The report, called Delivering Digital Convenience, found that 70 percent of a restaurant’s digital orders come through its mobile app or its website, with the remaining orders coming through third-party apps or websites. Customers used the restaurant’s own app most of the time because of rewards points or savings, and other brands appeal to customers because they want to create a custom order or take friction out of the ordering process.

Third-party apps like DoorDash, UberEats or Grubhub/Seamless accounted for 40 percent share of the 20 most used apps, and are used by consumers who want to look up various food items and check prices.

“Digital orders will remain an outsized source of growth for the restaurant industry over the next few years, and operators who desire to grow need to embrace a digital strategy,” said David Portalatin, NPD food industry adviser and author of Eating Patterns in America, said in the announcement. “There are clear leaders in the digital ordering space, and third-party providers who have achieved critical mass the fastest.”

See more here.

Filed Under: Events, Global Market Buzz, Local Market Buzz, Opportunities, Shopbuzz, Trending Now, Your Restaurant Tagged With: , , , , , , , , , , , , , , , ,

Impact of Min Wage Increase / NYCHA Survey & Results

January 15, 2019 by Leave a Comment

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See here NYCHA Survey and Results on Minimum Wage Increase

Filed Under: Closings, Cooking, Customer Trends, employees, Enterprise Insight, Events, Global Market Buzz, Heard on The Street, Local Market Buzz, Openings, Operations, Opportunities, Retail Spotlight, Shopbuzz, Trending Now Tagged With: , , , , , , , , , , , , , , , , , , ,

Key Ingredients For Successful Organizational Change

December 31, 2018 by Leave a Comment

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As we approach the end of 2018, many of you are probably planning business transformations for the New Year. However, the loftier the goals, the more care needs to be given to the process in achieving them. All organizations today face the need for more frequent and ongoing change in order to maintain their competitive advantages and relevance in the the marketplace. But change is exceedingly difficult in today’s more complex business battlefield. In the Navy SEAL Teams, we operated in what we referred to as VUCA environments: volatile, uncertain, complex, ambiguous. Sounds just like modern business doesn’t it?

Five Key Ingredients

Successful change formulas involve (1) vision, (2) benefits, (3) sponsorship, (4) resources and (5) methodology. If any of these five ingredients are left out, the outcome won’t taste all that great. For example, if aligned vision is lacking confusion sets in quickly. The key word being aligned. If senior leaders have varying ideas of what success looks like, things get messy really fast. When the benefits aren’t clear (or not clearly communicated), ambivalence occurs. Without full sponsorship from leadership, resistance spreads. Without resources, frustration. Without a clear methodology and approach, procrastination becomes the norm.

Read more in Forbes article here.

Filed Under: Enterprise Insight, Global Market Buzz, Operations Tagged With: , , , , , , , , , , , , , , ,
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