NYC Officials Are Looking Into Grubhub’s Reviled Restaurant Fees

New York City government officials are now diving into the Grubhub debacle, in which several restaurants have accused the food delivery app of slyly charging fees for customer phone calls that never resulted in actual delivery orders.

City Council’s Committee on Small Business will hold an oversight hearing to investigate those fees, as well as others charged by similar apps like like DoorDash and Uber Eats — an act that could eventually lead to more government regulation.

The hearing will go down on June 27, giving local restaurateurs a chance to voice their concerns. City officials will specifically focus on how these fees and other policies are affecting NYC restaurants, especially small mom and pop shops, the Post reports.

“If we see there is abuse, or if there is a manipulation here, then it could certainly be referred to the legal authorities,” Bronx Councilman Mark Gjonaj tells the Post. The hearing’s findings could eventually lead to the involvement of the Public Advocate, the city Comptroller, or the state Attorney General, he says.

Read more here.

The Culinary Institute of America Is Starting a Scholarship in Anthony Bourdain’s Name

“The Culinary Institute of America announced it will start a scholarship in the late Anthony Bourdain’s name. It will go to one or two students a year, helping pay — fittingly — for their studies abroad. The late author and television personality graduated from the school in 1978, and worked in restaurants for decades after, a life he documented in Kitchen Confidential.

As the New York Times reports, the C.I.A. was approached about doing the scholarship by Eric Ripert, Bourdain’s close friend. He came up with the scholarship — “I thought it should be a celebration of Anthony Bourdain,” he tells the Times — after discussing ways to honor Bourdain with José Andrés, another friend of Bourdain’s, and Bourdain’s estate. After discussing the idea with the institute’s president, Dr. L. Timothy Ryan, they created the Anthony Bourdain Legacy Scholarship. How much money the scholarship will provide has not yet been determined, as the fundraising has only just begun. Ryan tells the paper of record that he hopes there will be enough money for the scholarship to be an endowment fund.”

Read more here.

Bed-Stuy Gains a Mediterranean Wine Bar Serving Lesser-Seen Wines in NYC

“An ambitious wine bar is now open in Bed-Stuy with a list that covers Mediterranean territory lesser explored by New York City’s wine programs.

Five Italian friends opened Speakvino at 1063 Bedford Ave., between Greene and Lexington avenues, focusing on wines from Bosnia, Macedonia, Croatia, Morocco, Albania, Greece, Turkey, and Lebanon. There are more ubiquitous offerings too, like wines from Italy, France, and Spain.

As for food, the cuisine skews Italian with touches of Spanish and other Mediterranean cuisines. Most of the menu is comprised of preserved foods served in jars, like anchovies ($9), baby artichokes ($8), and mixed Italian mushrooms ($8). There are some small plates, too, including burrata ($14), a little gem salad with avocado and Castelvetrano olives ($11), and octopus served with gigante beans, peperoncino, and celery leaves ($13). On the more substantial side, there is a simple potato gnocchi with sage, cheese, and butter ($12), as well as a thinly sliced pan-roasted strip loin with yuzu koshu and lime ($18).”

Read more here.

Screen Shot 2019-05-30 at 2.46.40 PM.pngScreen Shot 2019-05-30 at 3.02.10 PM.png

DOT is also seeking proposals for food, beverage and/or merchandise concession in the Café Building at Fordham Plaza. The Request for Proposals for the Café Building is found here: https://a856-cityrecord.nyc.gov/RequestDetail/20190402014. Prospective proposers are encouraged to consider applying to as many of these RFPs as they are interested in.

TERM

In each Kiosk RFP, DOT is seeking a kiosk concessionaire for one (1) five-year term with three (3) five-year renewal options, exercisable at DOT’s sole discretion. No longer term will be considered. This concession will be operated pursuant to a license agreement issued by DOT; no leasehold or other proprietary right is offered.

SITE VISIT

There will be a strongly recommended on-site proposer meeting and tour of Fordham Plaza. The tour will take place on May 15, 2019 and will include a tour of the Café Building starting at 10AM and a tour of the kiosks at 11AM. We will be meeting at Fordham Plaza under the canopy at the Café Building doors in the northeast corner of the plaza near the corner of Fordham Road and Third Avenue. If you are considering responding to this RFP, please make every effort to attend this meeting and site tour. DOT will view favorably proposers that attended the site visit.

PROJECT MANAGER

The Project Manager for this concession is Brandon Budelman. All RFP questions and/or inquiries should be directed to him. He may be reached at:

Phone: (212) 839-9625

Email: concessions@dot.nyc.gov

You are receiving this email because you are on the New York City Department of Transportation (DOT) mailing list for Food and Beverage or Merchandise solicitations.

https://paigepapers.com/2019/05/31/17621/

Starbucks begins mobile ordering rollout in Beijing and Shanghai

Image result for starbucks beijing

“Starbucks said it has begun rolling out its Starbucks Now mobile ordering platform to 300 select stores in Beijing and Shanghai and will expand the service throughout China over the next year.

Starbucks Now, available for Starbucks Rewards members through the company’s mobile app in China, allows customers to order their food and beverages ahead of time and pick them up in store.

“Starbucks Now represents a significant opportunity for Starbucks China to drive new, innovative customer experiences,” Belinda Wong, chief executive officer of Starbucks China said in a company release. “This builds on the latest of several digital initiatives in China, including Starbucks Delivers and locally relevant gifting and e-commerce experiences.”

Customers can use Starbucks Now to find a local store based on the mobile app’s GPS location, order food and customized beverages and make payment, with the order ready to pick up when they arrive at the location.”

See more here.

Innovative Filipino Dishes Come to the Lower East Side


“The flavors of the Philippines are interpreted inventively in the hands of Jappy Afzelius, a Filipino executive chef who worked at high-end kitchens in France, Italy and New York. Starters, called pica pica, include pinsit fritos or pork dumplings, fried vegetable spring rolls called lumpia, and kale laing sautéed with shrimp paste and replacing taro leaves with kale. Mr. Afzelius adds Filipino ingredients to a Caesar salad; uses French-cut chicken breasts in his chicken adobo with turmeric soy sauce; includes salmon in sinigang, a typical tamarind soup; and serves traditional Filipino milkfish belly called bangus, fried with chayote and quinoa. His halo-halo dessert uses coconut sorbet in place of shaved ice. Not only does the menu expand your Filipino vocabulary, but you may also note that the name of the restaurant is a play on the Spanish word chisme, or gossip. The intimate room has a tropical feel, a copper bar and a chef’s table with eight seats facing the open kitchen. Philippe Segura, the beverage director, selected the wines and sakes. The owners, Stephen Young and Reggie Aguinaldo, have Filipino roots.”

See more opening here.

Screen Shot 2019-05-24 at 2.35.27 PM.png

“As NYC’s only culinary high school, Food and Finance High School provides a unique educational opportunity to students and families in the community.

Students learn the true reward of hard work, dependability and time management from a staff of acclaimed chefs, educators and business leaders that oversee their curriculum, field trips and internships. Food and Finance works to understand its students’ barriers of success and develops additional programs to support their needs and dreams.

Preparation for higher-learning and the workforce is key to the ongoing success of our students. NYC comes together at Food and Finance High School to provide a rigorous and rewarding Regents Diploma and culinary curriculum for our students. We’re more than a school, we are a community that supports our students as they tackle new challenges and reach new heights. We work to inspire and to empower our students.

The Food Education Fund is a 501(c)(3) not-for-profit that exclusively supports Food and Finance High School through job training and internships, our visiting chef program, and college and career readiness programming.”

See more here.

https://paigepapers.com/2019/05/24/17608/

Burgers still America’s favorite sandwich, chicken gaining ground

Image result for Burgers still America's favorite sandwich, chicken gaining ground“Burgers have been a top item ordered at U.S. restaurants for decades, but chicken sandwiches have come on strong over the last several years, according to The NPD Group receipt-harvesting service, Checkout, which tracks the same buyers’ purchasing behaviors over time. It found that although chicken sandwiches were still behind burgers in the sandwich pecking order, they were gaining ground. Over the 12 months ending February 2019, chicken sandwich orders were up 4% at 4 billion serving, but burger orders were flat at 8.6 billion ordered.

By the numbers, the average number of times a customer purchased a burger at a restaurant over the same period was 14.7 times, and the customer purchase frequency of chicken sandwiches was 8.7. Burgers also have the upper hand when it comes to menu importance or the percentage of all restaurant orders that include one. Burgers were included in 14.1% of all restaurant orders and chicken sandwiches were included in 6.5% of orders.”

See more here.

Where to Eat and Drink on the Water in NYC

pilot

“New York City is made up of five boroughs and about forty islands, give or take a few. While there’s not a lot of fun stuff happening on, say, Rat Island, or the Chimney Sweeps, the city’s tangle of rivers and bays ensures we’ll always have plenty of waterfront.

Although it’s still too cold to swim in the water off our many shores, it’s certainly warm enough to enjoy some of their sea breezes. And anyways, isn’t it more pleasant to sip a $14 cocktail than to fight off a landfill-fattened Coney Island shark? Whether you’re a Brooklynite, a Manhattanite, a Hog Islander, or just visiting, these are the ten best places in the city to eat and drink while taking in some of our most spectacular waterfront views.”

See more here.

Why Teriyaki Madness CEO is confident about 500-unit growth strategy

Image result for teriyaki madness

“Claiming to double your restaurant unit count in one year may seem pretty gutsy, but Teriyaki Madness CEO Michael Haith isn’t afraid to say it aloud.

Founded in 2003, the Las Vegas-based concept now based in Denver started 2019, with about 40 units but will end it with more than 80. The growth plan doesn’t stop there, however, as the chain will hit 500 by 2026. And that’s a “minimum,” said Haith, who purchased the brand in 2016, from the founding brothers, who still own five locations.

“500 is not our goal as much as it is a conservative forecast for the next five to seven years,” he said in an interview with FastCasual. “It is the number we will be at as a benchmark towards our 10-year goal.”

Since taking over, Haith — who came to Teriyaki Madness from Maui Wowi and Doc Popcorn — and his team have implemented processes and systems to focus on growth. And that team includes several industry veterans:

  • VP of Marketing Jodi Boyce, who worked for Quiznos and Smashburger.
  • CFO John Miller, Chipotle’s former CFO.
  • VP of Operations Janice Branam, whose tenure includes Smashbuiger and Quiznos.
  • Joe Gordon, who worked for Noodles and Co., is VP of Supply Chain.
  • COO Erin Hicks, formerly of Maui Wow.
  • VP of Real Estate Peter Harding, who came from Einstein Bros.
  • VP of Real Estate Hank Janik of Schlotzsky’s. (…)”

Read more here.