Key Ingredients For Successful Organizational Change

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As we approach the end of 2018, many of you are probably planning business transformations for the New Year. However, the loftier the goals, the more care needs to be given to the process in achieving them. All organizations today face the need for more frequent and ongoing change in order to maintain their competitive advantages and relevance in the the marketplace. But change is exceedingly difficult in today’s more complex business battlefield. In the Navy SEAL Teams, we operated in what we referred to as VUCA environments: volatile, uncertain, complex, ambiguous. Sounds just like modern business doesn’t it?

Five Key Ingredients

Successful change formulas involve (1) vision, (2) benefits, (3) sponsorship, (4) resources and (5) methodology. If any of these five ingredients are left out, the outcome won’t taste all that great. For example, if aligned vision is lacking confusion sets in quickly. The key word being aligned. If senior leaders have varying ideas of what success looks like, things get messy really fast. When the benefits aren’t clear (or not clearly communicated), ambivalence occurs. Without full sponsorship from leadership, resistance spreads. Without resources, frustration. Without a clear methodology and approach, procrastination becomes the norm.

Read more in Forbes article here.

The Biggest Surprises in NYC Dining in 2018

A dinner spread at Le Sia

“Serena Dai, editor of Eater NY: I suppose I shouldn’t be so surprised by this because the world is such a garbage fire, but it was interesting to see how quickly powerful people (and a lot of media) were to embrace the return of the Four Seasons Restaurant seemingly without any caveat. I guess I’m an optimist, which means I will always be a little bit surprised at how naive old-school power is. Did the 40 investors really think that Julian Niccolini’s past behavior wouldn’t impact perception of the restaurant among the new audience they were reportedly aiming to attract? Did they really think amazing food and a $30 million build-out could overcome years and years of baggage — now newly visible in the age of #MeToo — when nobody from the restaurant came out front to address the fact that the face of the restaurant is an admitted sexual assaulter? People can’t move forward without an apology, but here, there wasn’t even really that. Yes, it’s legendary; yes, it’s hugely influential. But we live in a different world now, and sometimes it is okay to pay our respects, and then lay a restaurant to rest.”

See more here.

Survey: Walmart builds on largest share of grocery loyalty

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“Walmart is quickly extending its grocery dominance in brick-and-mortar into the online realm.

Consumer market researcher Packaged Facts said Thursday that 23% of online grocery consumers cited Walmart as the retailer they use most for groceries. That’s second only to Amazon, named by 38% of purchasers, according to Packaged Facts’ “U.S. Grocery Market Focus: The Walmart Shopper” report.

About 27% of in-store grocery purchasers said Walmart is the brick-and-mortar retailer they get groceries from most — over two times as many as Kroger, the next most cited retailer, the study revealed.

In a relatively short time, Walmart has transformed itself into an omnichannel retailer by accelerating investment in e-commerce to develop a seamless shopping experience between its massive store base and digital properties, Packaged Facts noted. What’s more, Walmart has turned its thousands of stores — an apparent cost disadvantage versus pure-play online retailers — into a competitive strength in distribution, the researcher said.”

Read more here.

Dark Chocolate Oreos Are a New Permanent Flavor Hitting Shelves Soon

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“Oreo‘s newest flavor isn’t as crazy as their usual offerings—and even more surprising, it’s here to stay.

The beloved cookie company announced on Wednesday that Dark Chocolate Oreos will become a permanent flavor hitting shelves next year. The brand decided to announce the news timed to the upcoming winter solstice, the day with the shortest period of daylight (so the darkest day of the year), on Dec. 21 even though the cookies won’t hit stands until Jan. 2.

The new treats come with a dark chocolate creme—”made with real cocoa” as touted on the packaging—sandwiched between their classic chocolate wafers.”

See more here.

Coca-Cola Backs Restaurant Tech Company

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“Coca-Cola’s 2018 investment binge continues with a contribution to Hayward, Cali.-based restaurant tech company Omnivore.

The Coca-Cola Co. (NYSE: KO) was a lead investor in a $10 million Series A for Omnivore, a universal point-of-sale connectivity platform, alongside Performance Food Group and additional funds from Tampa Bay Lightning owner, Jeff Vinik.

Omnivore promotes an “end-to-end suite of solutions” to help optimize the digital restaurant experience, such as online ordering, paying at the table, third-party delivery, kiosk/digital menus and analytics. The financing will be used to accelerate current development and growth of proprietary Omnivore products that minimize friction for restaurant brands, third-party technologies, and POS companies, according to a news release.”

View more here.

Taco Bell’s Strategy to Win in Urban Markets Involves Delivery, Kiosks and Alcohol

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“Throughout its company history, Taco Bell has dominated with a development strategy that focused on sprawling suburban locations equipped with drive thrus wrapped around the side. That is beginning to change.

The gigantic American Mexican quick service chain has been testing a handful of small-format restaurant concepts, branded as Taco Bell Cantina and Urban In-Line restaurants, in various urban centers for the past three years. The Urban In-Line format is essentially a regular Taco Bell, modernized and shrunk to fit on a street corner. The Cantina format is similar but also features twists on the traditional menu, including alcoholic drinks and shared platters of food.

Both concepts are tailored for densely populated locations where the rent is overwhelming, the foot traffic is high, and there’s no space to fit a traditional Taco Bell unit.”

See more here.

 

Banned in Boston: Plastic bags at grocery stores

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A Boston city ordinance banning major grocery store chains from providing plastic bags to customers went into effect Friday. The new law – enacted to help reduce pollution and clean up city streets – applies only to checkout bags, described in the ordinance as carryout bags with handles.

Retailers can still stock recyclable paper bags, compostable bags or reusable bags and sell them for at least 5 cents, as long as the charge is advertised near the checkout location, according to the ordinance, signed into law by Mayor Marty Walsh last December.

The plastic bag ban will be rolled out over eight months. For now, it applies only to stores that are 20,000 square feet or larger. Stores that are at least 10,000 square feet have until April 1, 2019, to comply. Smaller establishments have until July 1, 2019.

See more here.