Key Ingredients For Successful Organizational Change

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As we approach the end of 2018, many of you are probably planning business transformations for the New Year. However, the loftier the goals, the more care needs to be given to the process in achieving them. All organizations today face the need for more frequent and ongoing change in order to maintain their competitive advantages and relevance in the the marketplace. But change is exceedingly difficult in today’s more complex business battlefield. In the Navy SEAL Teams, we operated in what we referred to as VUCA environments: volatile, uncertain, complex, ambiguous. Sounds just like modern business doesn’t it?

Five Key Ingredients

Successful change formulas involve (1) vision, (2) benefits, (3) sponsorship, (4) resources and (5) methodology. If any of these five ingredients are left out, the outcome won’t taste all that great. For example, if aligned vision is lacking confusion sets in quickly. The key word being aligned. If senior leaders have varying ideas of what success looks like, things get messy really fast. When the benefits aren’t clear (or not clearly communicated), ambivalence occurs. Without full sponsorship from leadership, resistance spreads. Without resources, frustration. Without a clear methodology and approach, procrastination becomes the norm.

Read more in Forbes article here.

Her Name Was Carmen Opens in Soho With Latin American Seafood

Soho is now home to a two-floor Latin American restaurant called Her Name Was Carmen, with seafood, music, and a design inspired by the modernism from the ’50s and ’60s in Latin America. Thatcher Shultz (the Garret) and Andres Diaz (Felix, Tropicana parties) own the spot at 527 Broome St., and Diaz, who is of Colombian heritage, wants it to be “an elevated Latin American concept.” To do so, they’ve brought on chef Ben Hammou, formerly of Le Bernardin and Flora Bar, to helm savory and chef Victoria Louise to run pastry. Though both of them are of Peruvian heritage, they will be cooking up seafood with inspiration from all of Latin America.

See more here.

Designing a Chain Restaurant for 40 Million Travelers

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“The estimated 40,000,000 people that pass through Washington D.C’s Union Station annually were a major consideration throughout the 6-month development of one of its newest bars and restaurants. Legal Sea Bar (part of the 37-Restaurant Legal Sea Foods chain) opened this past July on the West side of the station’s mezzanine level, was designed with high traffic in mind.

And so the casual bar/restaurant combo is “primarily designed for people trying to catch a train.” Small details take travelers’ needs into account: there are designated areas to put suitcases aside where visitors are still able to keep an eye on them, sufficient space between tables to store luggage, and ample hooks underneath the bar for easier purse and backpack storage.”

Read more here.

Hill Country Food Park Opens in Downtown Brooklyn

“Marc Glosserman, who brought his Texas roots to New York and founded the various Hill Country restaurants, has turned what was his barbecue place in Brooklyn into a spacious food hall with an outdoor vibe. “I want it to be like a gathering of food trucks,” he said. Here, there aren’t trucks, but rough-hewed stalls to provide sustenance from morning (coffee and Du’s Donuts) until night (Van Leeuwen ice cream and cocktails). Fried chicken, including some new sandwiches, will be on offer, along with baby back ribs and other barbecue. And there’s Austino’s, for square pizza Texas-style; Bluebonnets, serving vegetable-forward sandwiches and salads; and Nickie’s Tex-Mex specialties, including tamales, nachos and burgers with salsa. Libations are soft, hard and in-between. On the second floor, a sprawling new version of Hank’s Saloon, a venerable dive bar that is closing in Boerum Hill, will be installed by early next year.

See more restaurant opening here.

Walmart surpasses Amazon as online shoppers’ most popular grocer

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“The world’s largest retailer has surpassed the e-commerce giant in a survey of online food shoppers, more of whom said they most recently visited Walmart’s site for groceries. Local supermarkets were in third place, fueled in part by logistics provider Instacart, which handles orders for grocers like Kroger Co. and many others.

Walmart has moved ahead thanks to the rapid deployment of its curbside grocery pickup service, which is now in about 2,000 stores. An additional 1,000 will come on board by the end of 2019, the company said at a recent investor conference.

Walmart also works with delivery services like DoorDash and Deliv to bring groceries to customers’ homes for a fee. Amazon, meanwhile, offers grocery delivery from Whole Foods Market stores for its Prime customers in 60 cities, with in-store pickup now available in 10.”

View full here.

Chipotle Is Tired of Being Behind on Digital Strategy

“Chipotle’s new CEO Brain Niccol pulled no punches when he sat down for his first earnings call in April and candidly described Chipotle as an invisible brand. “This brand needs to be leading culture, not reacting to it,” Niccol said at the time.

In day-to-day operations, that’s led to a significant shift in the way that the company thinks about growth. Niccol said that he encourages more of a “test-and-see approach” on new initiatives under his watch, and in practice, the team has been freed up to move much more quickly on making decisions and testing new innovations. Niccol himself practices what he preaches — three months after he officially started as CEO, Niccol announced that Chipotle would be relocating its headquarters from Denver to southern California and closing down the New York City office.”

Read more here.

Restaurants at New York’s Hudson Yards Have a Big Plan to Feed Office Workers

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“More details are emerging about the dining roster at the $25 billion Hudson Yards project, and as a food editor who also happens to be a native New Yorker, I can say that it’s time to get very excited. By mid-March the megaproject’s 25 restaurants and food concepts, from José Andrés’s Mercado Little Spain food hall to the fish temple Estiatorio Milos, should be open.

Hudson Yards anticipates more than 40,000 employees arriving to work daily—a new epicenter of Manhattan supporting companies from Steve Cohen’s Point72 Asset Management to Tapestry, VaynerMedia, and Alphabet’s Sidewalk Labs.

The question of feeding all those workers, as well as the thousands of residents and tourists who will be flowing through the 1-million-square-foot space, has obsessed Kevin Stuessi, vice president at Related Companies LP, the real estate company developing the project. He’s determined that most of the restaurants will have continuous service, starting at about 11:30 a.m., with late-night menus planned.

Following an exclusive hard hat tour in early September, Stuessi and Related Urban CEO Kenneth Himmel shared some of the most exciting details of the project’s signature concepts.”

Read more here.