The Biggest Surprises in NYC Dining in 2018

A dinner spread at Le Sia

“Serena Dai, editor of Eater NY: I suppose I shouldn’t be so surprised by this because the world is such a garbage fire, but it was interesting to see how quickly powerful people (and a lot of media) were to embrace the return of the Four Seasons Restaurant seemingly without any caveat. I guess I’m an optimist, which means I will always be a little bit surprised at how naive old-school power is. Did the 40 investors really think that Julian Niccolini’s past behavior wouldn’t impact perception of the restaurant among the new audience they were reportedly aiming to attract? Did they really think amazing food and a $30 million build-out could overcome years and years of baggage — now newly visible in the age of #MeToo — when nobody from the restaurant came out front to address the fact that the face of the restaurant is an admitted sexual assaulter? People can’t move forward without an apology, but here, there wasn’t even really that. Yes, it’s legendary; yes, it’s hugely influential. But we live in a different world now, and sometimes it is okay to pay our respects, and then lay a restaurant to rest.”

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Key marketing trends on Instagram

The Top 2018 Instagram Trends for Small Business

2018 Instagram Trends

If your business has an Instagram presence or if you’re thinking about starting one this year, here are some of the top statistics, updates and trends from 2018.

  • Instagram had about 800 million worldwide users earlier this year. That number has since grown to over 1 billion.
  • In fact, the app has more than 1 billion downloads on Google Play alone.
  • 95 million photos and videos are uploaded to the platform daily.
  • 53 percent of those who use social media have an account on Instagram.
  • And 61 percent of Instagram users said they used Instagram more often this year than they did during the previous year.
  • It’s also especially popular with young people. 50 percent of Gen Z social media users are on Instagram.
  • And it’s popular with consumers who are willing and able to spend; 31 percent of adults on Instagram earn at least $75,000 annually.”

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Coca-Cola Backs Restaurant Tech Company

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“Coca-Cola’s 2018 investment binge continues with a contribution to Hayward, Cali.-based restaurant tech company Omnivore.

The Coca-Cola Co. (NYSE: KO) was a lead investor in a $10 million Series A for Omnivore, a universal point-of-sale connectivity platform, alongside Performance Food Group and additional funds from Tampa Bay Lightning owner, Jeff Vinik.

Omnivore promotes an “end-to-end suite of solutions” to help optimize the digital restaurant experience, such as online ordering, paying at the table, third-party delivery, kiosk/digital menus and analytics. The financing will be used to accelerate current development and growth of proprietary Omnivore products that minimize friction for restaurant brands, third-party technologies, and POS companies, according to a news release.”

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The Next Generation of Food Hall Design

“Conceptually, the idea of a food hall isn’t entirely new. Collections of local, varied food and beverage vendors in a dedicated retail space have been around for centuries, both globally and nationally.

Those that have persisted are often in urban centers, and, in the U.S., include spots like Pike Place Market in Seattle, established in 1907, Reading Terminal Market, in Philadelphia since 1893, and Boston’s Quincy Market, which dates back to 1742.

The food courts contained within shopping malls, airports, train stations, and department stores are undoubtedly familiar, too, and have been around for decades. But food halls in the most current sense are something inherently different. The National Retail Foundation helps to define them: “The definition of what constitutes a food hall is still being debated, but it’s generally accepted that ‘foodie culture’— including the farm-to-fork and slow food movements — is largely responsible for kickstarting the modern food hall concept… as is the push for experiential retailing.”

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Yankee Stadium, Barclays Center Respond To Report Claiming They’re Among The Dirtiest Sports Venues

A bombshell report released by ESPN’s Outside The Lines pored through and analyzed nearly 17,000 food safety inspection reports from 2016 and 2017 conducted by the local health departments which oversee the 111 arenas where every team from the four major North American sports hosts its games. OTL found that in 28% of the arenas, at least half of the outlets inside these venues incurred what ESPN called a “high-level violation — one that poses a potential threat for food-borne illness.”

In the New York City area, where we’ll focus this report, findings were mixed for the six arenas which house teams in North America’s largest and most lucrative market.
Of all 30 Major League Baseball teams inspected in this ESPN report, none fared worse than Yankee Stadium. The new-era cathedral in the Bronx ranked 102nd out of the 111 venues, with 34 of 43 outlets at the Stadium reporting high-level violations, a whopping 79.07%.

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Promoting Restaurant Technology Through Advertising

opening a coffee shop plan

“Most people use social media as a tool for keeping in touch with friends and family, so it makes sense that we wouldn’t want it cluttered with ads for a deal, but rather content that makes the companies we like seem more human, as if they’re just one of us. Restaurants are getting behind this is a big way and joining in on online celebrations for holidays, from Valentine’s Day to Teacher Appreciation Day, following along with major sporting events, or simply sharing memes relevant to their brand.

As technology continues to evolve the way restaurants operate, so too do the messages they communicate to customers via advertising. Whether it be new options for delivery, or an emerging media channel to connect with customers. Nothing happens in a vacuum—it all contributes to the greater ecosystem surrounding a business, requiring a true 360-degree omnichannel view.”

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84 Million U.S. Wine Drinkers Fit Into Six Wine-Buying Segments

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“Representing 10% of wine consumers, Engaged Explorers are identified as the younger population of wine buyers. These are the most frequent buyers and they spend the most on high-priced wines than any in the list of six. They are called explorers because they drink many wine styles, from many countries and regions.

At 19% of wine consumers, Premium Brand Suburbans are middle to older age. They spend much less on a bottle of wine than most wine consumers and they are hard wired into staying with wines and brands they know, and members in this group happen to know more about wine than any in the five other segments.

Contented Treaters make up 17% of wine buyers. Like the “Suburbans” this segment comprises middle to older aged, but this group is affluent; they spend up, but they also don’t consume nearly as much wine as their counterparts. They go for a broad range of wines and are interested in a wine’s origin.”

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How CPG companies should adapt to “the new consumer experience”

"The traditional five Ps of marketing are obsolete in the era of the new consumer experience"

“It’s a brave new world for CPG brands – and the critical organising principle for food companies should be what I call the new consumer experience, which involves how we shop, what we consume and how we form personal relationships with brands.

And central to the new consumer experience is the millennial-minded consumer.

In this age of the new consumer experience and millennial-minded consumer, the traditional five Ps of brand marketing no longer apply as conventionally interpreted and understood. The emergence and centrality of the new consumer experience is changing everything we were taught in business school or on the job.

Why? Because consumers today want brands that create experiences that resonate with them personally and with those in their tribe or community who share the same values and lifestyles.

For example, telling stories and creating experiences around a CPG brand using social media and other creative online and offline platforms matters as much or more today than the free-standing coupon insert and 60-second television spot has over the last 50 years.”

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Romaine’s Woes Are Great News for Other Kinds of Greens

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“Prices for iceberg, green leaf and other types of lettuce are soaring as demand surged in the wake of the romaine recall. A carton of iceberg lettuce at wholesale markets in California fetched as much as $60 this week, U.S. government data show. That’s up from as low as $24 on Nov. 19, the day before the Centers for Disease Control and Prevention issued a warning to consumers about romaine.

The same holds true for other salad staples: the price of Boston lettuce surged 175 percent, while green leaf lettuce gained 160 percent, according to U.S. Department of Agriculture data. Even kale, a member of the same family as cabbage, was not immune, rising to as much as $16 a carton from a low of $12.

“It’s uncertain how long it will last,” said Trevor Suslow, the vice president of food safety for the Produce Marketing Association, referring to the price spike. “I would imagine it will stay high for a while because of the understandable disruption.”

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Iconic Carnegie Deli Returns for One-Week Marketing Stunt

“Iconic Jewish delicatessen Carnegie Deli will return for a one-week-long pop-up. From December 1 through 8 — just in time for Hanukkah — 201 Lafayette St. in Nolita will be open from 11:30 a.m. to 8 p.m., with everything on the menu under $1. Carnegie Deli closed to much agita in 2016 after 79 years in Midtown, and the restaurant’s famed overstuffed pastrami and corned beef sandwiches are now being used to promote season two of Amazon show Marvelous Mrs. Maisel, a period piece about a Jewish female comedian in 1950s New York City.”

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