Retail Spotlight: Fuku NYC

163 1st Ave. New York, NY, 10003.

Their Success…This summer a rising trend fukuwebof Chicken sandwiches are evident. David Chang,
Founder of Momofuku Inc., is named a leader in this trend with his opening of Fuku NYC,home to an $8 spicy-fried-chicken sandwich. Since its opening on June 10th, Fuku has been on headlines and trending throughout social media because of its chicken sandwich. There is an obvious inspiration by Chick-fil-A which Chang grew up eating in suburban Virginia, and he also claims to be a fan of In-N-Out for its unique corporate culture as much as for its burger. Chang describes Fuku as “our attempt to sort of honor the great fried-chicken places and fast-food concepts out here, to do our version of that, and hopefully, to make it better.” With never-ending lines around the corner of the restaurant , one can say Chang has successfully started a fried-chicken culture and redefined “fast-food.”

Fuku NYC is located on 10th St. and 1st Ave. This location is also the original location of the Momofuku Noodle bar. After six months of intensive renovations and development, Fuku now boasts a very chic urban atmosphere. Utilizing their space to its full potential, an open kitchen, and bar side tables are available for those who are eating-in. Although no chairs or stool are available for consumers, customers are fully accommodated as a fast-casual restaurant.  After ordering, customers are given a number where then Fuku employees will bring their orders to customers whether it was to eat-in or take-away. Likewise, employees are constantly walking around the restaurant to take away trays.

Employees are also seen refilling their ketchup and ssam sauce bottles throughout the restaurant. The Ssam Sauce is Fuku’s’specialty’ sauce that adds more spice to the chicken burger. Ssam sauce is Fuku’s rendition of an already existing Korean chili sauce and is sold to customers separately. While most customers order a spicy chickenburger, Fuku does serve salads and fries. Fuku also offers a lunch special where customers can easily get a spicy chicken burger, fries and a drink for $12, potentially saving themselves $1 when buying them separately.

Take Aways…Fuku NYC does a great job with creating traffic and retaining customers. With Fuku only at 600 square feet and an open kitchen and bar, there is limited space for people to stand in line so customers are forced to wait on line outside. However, Fuku makes ordering very quick and easy. While one stationed register takes orders, another employee is seen walking down the lines to take orders through their iPads. This potentially retains customers on line by binding orders. Moreover, consumers feel well accommodated and less annoyed from waiting. Fuku only accepts credit cards which speeds up the ordering process.

Their chicken sandwich is simply a fried chicken, pickles and a buttered bun but consumers are attracted to Fuku’s Spicy Chicken Sandwich because of its large fried chicken at an affordable price of $8.

To read more about their grand opening, click here.

Restaurant Tech: From Sourcing to Reservations

Technology is a major factor in growing businesses now, and is especially transforming the restaurant industry. Many start-ups are developing applications and resources to improve restaurant operations and optimize dining experiences. On July 22nd presenters of these start-up companies will share what makes their technologies and business models unique and their lessons learned from growing their companies.

There will be a networking event, wine from Taste Wine Company, catering from Ox Verte, Salsa Pistolero, Digg In and Wandering Bear Coffee Co. Presenters include Krystle Mobayeni, Co-founder of Bento Box, Konstantin Zvereff, Co-founder & CEO of Improvonia, Greg Hong, CEO & Co-founder & Board Director of Reserve, and Adam Eskin, Founder of Digg Inn.

The event is from 7 PM- 9:30 PM at LMHQ (150 Broadway, 20th Floor, Manhattan, NY). Price is $20.00 per person.

To learn more about the event, click here 

100,000 Opportunities Initiative

635723161675547989-howardschultzEven as the U.S economy has improved, unemployment among young people particularly African Americans and other minorities remain high. The overall teenage unemployment was 18.1 percent in June and 31.5 percent in African American teens. Many companies including Walmart, Walgreens, Starbucks, Taco Bell, Hilton, J.P Morgan etc. have joined a coalition in opening job opportunities, apprenticeships and internships for teens and young adults who face systemic barriers to jobs and education. Howard Schultz, chairman and CEO of Starbucks, said “By using our scale to create pathways to affordable education and meaningful employment for these young men and women, we’re strengthening both our workforce and our economy.”

Companies like Starbucks already generally employ man young people. Nearly 80 percent of Starbucks’ workforce is comprised of Millennials, and is committed to hiring at least 10,000 opportunity youth over the next three years. They have also included a tuition reimbursement program were those who earn an online bachelor’s degree from Arizona State University will be reimbursed. Taco Bell, has also been an active supporter of employing young people where more than 1 million teens since the company’s opening have been employed. Taco Bell is preparing to create 50,000 new jobs for teens. Likewise, employees have a variety of online options to earn their GED or college degrees as a benefit in working for Taco Bell.

Many companies and restaurants joining the 100,000 Opportunities initiative are advocates in creating more opportunities for teens and young adults in both jobs and education. The effort will kick off with an Opportunity Fair and Forum in Chicago on Aug. 13th where companies expect to train more than 2,000 youth and make 200 job offers on the spot. Company leaders are hoping that they will “create pathways of opportunity for the literally millions of young people who can benefit from this program”

To read more, click here

José Andrés to Open in NYC

With the recent controversy of Donald Trump’s10-questions-jose-andres_608 disparaging comments about Mexican immigrants in his recent campaign post for the upcoming Presidential elections, José Andrés has backed out of a contract with Trump Hotels in Washington D.C. José Andrés says Trump’s stance makes it “impossible” for him to move forward with the restaurant on Trump property because more than half the team is Hispanic, and the chef himself is a Spanish immigrant. Donald Trump Jr. claims that José Andrés will still be held responsible for their 10-year leased contract and other fees for terminating their contract including possibilities of opening The Bazaar in another property within Washington D.C. However, José Andrés was surely able to find alternative measures to open a new restaurant, and instead of D.C his EL Bulli-style spherical olives and his Spanish restaurant The Bazaar has been rumored to be opening a SLS property in NYC. It is no surprise that José Andrés will be partnering with Hotel chain SLS as they have been longtime partners from the opening of his first location of The Bazaar at one of SLS’s properties in Beverly Hills. José Andrés is also serving as the hotel chain’s culinary director. While the rumor of José Andrés opening a restaurant in NYC still remains, some speculate that José Andrés is only advising in the development of the new Hotel SLS restaurant in NYC and has no intentions of opening in NYC. Nonetheless, many speculators are excited to see which new location José Andrés will enter.

To read more, click here

July 16th

One of the biggest summer food CJbAFC2UEAA5N1Ktrends is fried chicken sandwiches and Shake Shack is taking their approach to this market with their ChickenShack. This fried chicken sandwich is “limited edition” and can only be found in three locations in Brooklyn. While this “limited edition” burger was available for a short span, the success of the burgers have encouraged the sandwich to be offered in a larger span. On July 16th, the ChickenShack will be available for more consumers.

While a fried chicken sandwich is only recently a trending food buzz with openings of Fuku Chicken sandwiches, Shake Shack claims to have already been investing in creating the perfect fried chicken sandwich from almost two years ago. The sandwich has been tested a number of techniques including marinating, grilling and even sous of the chicken breast before deep frying. Mark Rosati, Shake Shack culinary director, uses a slow cooking method similar to sous vide cooking, using buttermilk for their chicken. They’ve tried whole wheat, pretzel and other substitutes to the Martin’s potato bun, the buns on their burgers, but claim that the Martin’s bun was the best combination for best displaying the flavors of the chicken itself. The ChickenShack was inspired by Southern buttermilk fried chicken where breast meat is used.

As much as a lot of time and effort was invested into creating a ChickenShack, a lot of social media, and consumers are buzzing about the “limited edition” sandwiches and are enthusiastic about its return on July 16th.

To read more about the ChickenShack, click here.

POM Wonderful faces two legal battles

imgresPOM Wonderful, a California company, is facing legal battles on both the East and West Coasts. Both lawsuits involve claims of deceptive marketing, but POM Wonderful stands on the offensive side on the West and defensive on the East. This past January at the national’s capital, The Federal Trade Commissions has ruled that POM Wonderful made misleading health claims in its advertising between 2003 and 2010. “POM touted medical studies ostensibly showing that daily consumption of its products could treat, prevent, or reduce the risk of various ailments, including heart disease, prostate cancer, and erectile dysfunction,” Judge Sri Srinivan said. POM Wonderful is struggling to appeal the court case as judges and FTC are in comprehension of misinformed advertising.

However, in Los Angeles, the company is attacking Coca-Cola for its allegedly deceptive marketing of the Minute Maid brand’s Pomegranate Blueberry Flavored Blend of 5 Juices. The blend contains 0.3% pomegranate juice and 0.2% blueberry juice which is trademarked by POM Wonderful. POM Wonderful is suing the Coca-Cola company for trademark regulations under the federal Lanham Act. While both cases are still active, they are receiving much attention as POM and Coca-Cola are both multi-billion dollar companies.

To read more on POM Wonderful, click here

Organic Food Waste Bill

In efforts to achieve zero waste in landfills by 2030, iStock-9013928_Kitchen-Waste-Composting_s3x4.jpg.rend.hgtvcom.1280.1707Mayor Bill de Blasio has proposed a bill that would require businesses to separate food waste and regular trash. Hotels, arenas and large-scale restaurants would be required to create systems and comply to this proposal regularly.  The regulation applies to restaurants in hotels with more than 150 rooms, vendors in arenas and stadiums with seating capacity of at least 15,000 people, food manufacturers with a floor area of at least 25,000 square feet and wholesalers with at least 20,000 square feet. Mayor de Blasio believes “The commercial establishments in today’s proposal are already recycling plastics and metals, and by additionally recycling organic material, they will significantly contribute to reducing our city’s waste stream.” Exempt from this regulation are other food businesses like grocery stores, caterers, normal-sized restaurants and fast-food establishments. It is deemed that the sanitation department is set to publish this rule over the summer and is subjected to start after a 6-month grace period for businesses. Businesses will be given the option to arrange for collection by a private carter, transport organic waste themselves, or compost on-site, subject to compliance with the city’s sewer system. Business will be entirely liable for all costs and challenges associated with composting- space, price, arrangement.

For more information on the bill, click here

Pomme Frites asks for Help

PommesFritesThe beloved belgium fries shop Pomme Frites is getting ready to reopen in its new location on MacDougal St. Pomme Frites was a victim of the 2nd Avenue fire this past March. While this fry shop was a legendary fries shop in the St. Marks area, fry lovers are anticipating the shop’s return. In attempts to quickly reopen the shop, the owners Omer Shorshi and Suzanne Levinson are asking for donations to help buy fryers, fridges and appliances needed to make their famous fries and sauces. While the original location was insured, the equipment is dated from 1996 when the store first opened that claims won’t be enough to cover new appliance costs and legal claims are a slow process.

Pomme Frites are estimating a goal of $64,000 in equipment funds. A total of 180 people have donated so far at an average of $10 which is slightly 10 percent of the full goal. Pomme Frites is giving vouchers to those that donate for an order of fries with three toppings, something that would sell for $9 at the old shop, so it essentially allows people to pre-pay their first order of fries. Shorshi and Levinson are hoping to reopen the shop by October and are constantly asking for their beloved followers to donate.

To read more on Pomme Frites, click here

Card Processing To See Major Change

In October, the credit card processing industry is going implement a major change that affects every point of sale: the introduction of EMV chip payments.  EMV, which stands for Europay, Mastercard, and Visa, is a technology that is widely relied upon elsewhere in the world–Canada, Europe, Asia–but has yet to be mandated in the States.  Now, the credit industry is being required to roll out the technology domestically to help counteract fraudulent charges.

EMV cards work by storing data on integrated chips rather that magnetic strips.  When the card is charged, the buyer must also provide a pin number at the point of sale in order to authorize payment.  Now, the card companies are moving the liability of fraudulent charges to the business owner that does not accept EMV cards.  For small businesses, this means you should begin the following five steps to start preparing for compliance:

1. Assess Your Current POS System: your point of sale terminal may require new hardware and software in order to process the transaction.  Confirm with you POS provider or the bank with which your run your business for more information.

2. Speak With Your Credit Card Processor: in addition to the point of sale, you should ensure that the processing is uninterrupted by the new method.  Check in with your card processor to confirm compatibility.

3. Reevaluate Your Point of Sale: given the massive changes this and similar new technologies–like Apple Pay–cause, now might be a good time to upgrade or swap your system.  This is a perfect opportunity to justify a change to a new system.

4. Keep Security in Mind: EMV is a more secure technology than magnetic stripes, but it’s not perfect.  Furthermore, not everyone will immediately have new EMV cards come October.  Thus, it is as important as ever to be aware of and ready for possible security issues.  Ask your card provider to run an analysis on your system to find any information leaks.

5. Educate and Train your Employees: As cashiers, your team will be responsible for helping guests check out with the new technology.  Be sure to explain the new cards and train them on the new process–they should no longer be handling guests cards, and that’s a major change!

To read more, click here.