How Race influences Yelp Reviews

A recent study by Sharon Zurkin, Laurie Hurson, and Scarlett Lindeman at CUNY examines the language of Yelp restaurant reviews in gentrifying neighborhoods. The study finds that race factors heavily into user’s perceptions and descriptions of businesses. More than 7,000 restaurant reviews in Bedford Stuyvesant, and Greenpoint were examined. The sample set was selected consisting of trendier restaurants that have opened since 2005, along with the “top ten” best reviewed restaurants in the local area.

The authors focused on 1,056 reviews that mention the neighborhood: 720 Bed-Stuy and 336 Greenpoint. Reviews of the “trendier” restaurants were three times as likely to contain some mention of the neighborhood itself. The uneven breakdown lead authors to conclude that reviewers draw attention to neighborhoods when the majority of the residents are of black race.

Reviewers also tend to describe Greenpoint’s ethnic restaurants in a more positive light than they do historically black restaurants in Bed-Stuy. Polish restaurants in Greenpoint are described as “authentic” and “cozy,” while those in Bed-Stuy are described as “sketchy.”However, trendier restaurants in Bed-Stuy include more positive reviews.

Authors conclude that while reviewers want to preserve Greenpoint’s ethnic white restaurants, Bed-Stuy’s case is “discursive redlining” that contributes to gentrification.

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Pepsi and Coke settle a Truce for Veteran’s Day

This past summer, McDonald’s and Burger King made headlines with Burger King proposing a collaboration in efforts to create awareness for “Peace Day.” However, with McDonald’s declining the offer, Burger King teamed up with other restaurant chains to “end friendly restaurant feuds” for a day. Likewise, for Veteran’s Day, Pepsi Co. and Coca-Cola came together to create a public service announcement for American Corporate Partners, a nonprofit that connects veterans to professionals for career guidance.

Both CEO’s approached the cause in friendly terms. “They compete on the beverage side for customers, but independently both companies are very focused on veterans,” says Sid Goodfriend, ACP Founder and chairman.

While both companies target the same consumer market, they both also support similar causes in which they seize rivalry for. This is the first time the two CEOs have come together in a public way, but according to a Coke representative, Pepsi’s Indra Nooyi attended a reception hosted by Coke during the World Economic Forum at Davos.

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Nationwide Restaurant Chain Eliminates Tipping

With Danny Meyer’s making recent headlines with restaurants under the Union Square Hospitality Group eliminating tipping, the head of Ignite Restaurant Group has also recently revealed to investors that all Joe’s Crab Shack locations will be testing a gratuity-free model. Joe’s Crab Shack has locations nationwide, and has already implemented no tipping in 18 restaurants with more on the way. Being the first of a casual mid-range chain to implement gratuity-free policies, this proposes options for other restaurants to follow its model.

The policy has increases serves wages to start at a flat $14 an hour, instead of $2.13 and tips. The menu prices will rise by 12 to 15 percent to compensate the extra labor costs. However, noted by generous tippers, implementing such policies while increasing menu prices is still a cost benefit to themselves.

Ray Blanchette, CEO of Ignite, believes Joe’s Crab Shack’s conversion to a gratuity-free policy is sensible because their consumers are mostly big groups and waiters dislike doubling up on tables and splitting tips. The policy test is expected to run through at least the end of the year, and Blanchette says “We’re really leading in our industry with regards to national brand going out and testing this thing in a meaningful way. So we want to be somewhat cautious.”

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One Third of Beers to be Brewed by New Merged Company

a-b-inbev-modelo-corona-mergerAnheuser-Busch InBev and SABMiller have formalized their merger. With this huge merger of popular beers, it is forecasted that one in every three beers sold worldwide will come form this megabrewer. AB InBev will pay $106 billion for SABMiller, which is a higher than the expected offer.

Because of their monopolized merger, many regulations and scrutiny is expected from this transaction. However, both companies have already taken into consideration the amount of regulatory scrutiny by creating side deals to sell SABMiller’s 58 percent stake in MillerCoors to Molson Coors. Molson Coors will control Miller Lite, Coors Light, and Blue Moon. Even after this transaction, the new megabrewer will overshadow shelves of the Americas, Europe, China, Africa and Latin America with other low-cost beers like Budweiser.

The new merger between AB InBev and SABMiller have been confirmed, but the new company name is yet to be revealed.

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Per Se, the Second Most Expensive Restaurant in NYC, will Raise Prices in 2016

per-seThe second most expensive restaurant in NYC, after Masa, is ranked to be Per Se. Thomas Keller’s Per Se is already priced at $310 including service and the dinner menu. However, in 2016 there will be a raise in its prices to $325. This increase will clear the way for other restaurants to follow suit as restaurants across the city prepare to grapple the cost of minimum wage increases and increasing food costs.

The three Michelin-starred venue hiked its prices, typically does every two to three years, was in early 2014 after the state’s minimum wage went up by 75 cents to $8. The upcoming hike concedes with the increase in the restaurants prices with the minimum wage increasing by a quarter to $9, and the tipped-minimum by 50 percent to $7.50.

Per Se will unlikely have a direct impact from the changes in regulation as tipped minimums don’t apply because service is included already in Per Se’s system. But the minimum wage change can influence the overall composition of hte labor force, and cause those that are already making more than minimum to seek corresponding raises to avoid salary compression with those receiving government-mandated increases. Per Se’s increase in $15 is deemed to be valid considering new federal overtime regulations, rising food costs, the ned to give merit-based raises to retain staffer.

With the increase in labor force in New York City, many restaurant owners have diverged in ways to cope with and strategically arouse the new regulation. Danny Meyer has eliminated tipping and instead raised menu prices, while Per Se is raising prices by $15 with already menu included tips. Overall, restauranteurs are finding alternative solutions to earn revenue to cover increasing costs. Dining out will become, even more, expensive in the following years with Cuomo’s integration of the $15 minimum wage campaign.

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Food Protection Course

The NYC Health Code requires supervisors to be certified in order to be onsite of food preparation and operations. The more the employees are certified, the fewer the fines paid and the easier it is to acquire a grade A. The New York City Hospitality Alliance is sponsoring a Food Protection Course that will earn the certification in only 2 1/2 days.

General Member rate is $145, and Non-member Rate is $170.

The courses will be broken down into 3 days. Day 1, Tuesday, November 17th, 2015 will be from 8 AM- 4 PM. Day 2, Wednesday, November 18th, 2015 will be from 8 AM-4 PM. Day 3, Thursday, November 19th will be the day of the exam at 1 PM. Day 1 and Day 2 will be at The Stumble Inn, 1454 2nd Ave, while Day 3, the testing center will be at Health Academy, 160 West 100th St, 3rd Fl.

The Alliance instructor is a highly qualified, respected and knowledgeable in food safety, the health code, the letter grade system and the operations of NYC food service establishments.

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Webinar: CohnReznick–Mastering the Business of Running a Restaurant Series

On November 17, Cohn Reznick will host the next installation in the MBA series titled “Mastering the Business of Running a Restaurant.”  This month, they will be discussing food allergens, with an emphasis on gluten, and managing menus accordingly.  The speakers will be Betsy Craig, CEO and Co-Founder of MenuTrinfo, and Greg Remeikis, of CohnReznick.

To register for the webinar, sign up here.

2015 Restaurant Finance & Development Conference

TaraPaige Group will be attending the Restaurant Finance & Development Conference for the third consecutive year! The annual financial and development conference for growing restaurant company owners and executives is happening November 9-11 at the Wynn in Las Vegas, Nevada.  A large array of finance companies, real estate developers, investment banks, merger and acquisition specialists, bank representatives, business brokers and other financial intermediaries will be available to meet with the conference attendees.

The Finance & Development Mall is known as the industry’s ‘dealmaker event’ as it is where restaurant finance and investment sources will unveil their financing programs; it also has the best networking in the industry. This conference is perfectly suited for restaurant company owners and executives who focus on growing their business. Many high quality educational programs are also offered at the conference which offer practical operational and financial topics presented by the top experts in the industry. “Attendees will find accurate financial, economic and operating information and hear from the most innovative restaurant operators and finance experts in the industry.”

To read more about the restaurant industry’s must attend event and to register in order to gain new financial contacts, locate new business opportunities and attend relevant workshops, click here.

Luxury Burgers at McDonald’s

04-mcdonalds-classic.w529.h529-1The release of an Angus Third Pound burger at McDonald’s was deemed to be a “fine-dining” shift to their menu. However, McDonald’s is no longer content with just an Angus Third Pounder but is now testing a “Signature Collection” in England. The new collection boasts the thickest patties on their already existing menu. The “Premium range” line will incorporate 100 percent locally sourced beef and ingredients like beechwood-smoked bacon and whole-grain mustard. Moreover, this new premium collection will be sourced and made from “chefs from Michelin-starred restaurants.”

With the release of the new collection, many are speculating the shift in similarity to burgers at Shake Shack or Five Guys. This is one new strategy that McDonald’s is approaching in order to revamp and reposition their burgers. McDonald’s hopes with the success of the new burger line, it will be implemented not only in England but all over the world. The premium collection is also encouraging consumers to opt for table service and to eat in.

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Whole Foods Shares Dropped Nearly 50 Percent

whole-foods11Despite the rise in organic foods, Whole Foods shares are down almost 50 percent. Investors are “uniformly negative on the company” because they don’t see an increase in performance in the future because of increasing competitors like Costco that are selling organic products at lower prices. Mark Retzloff, an industry pioneer, says “If one of those stores is just down the street from a Whole Foods, there’s a big segment of their customer base that isn’t going to shop at Whole Foods anymore.”

Whole Foods has always been deemed as being overpriced, being named “Whole Paycheck.” However, Whole Foods used to fight this “price image” problem by promoting their quality and selection to shoppers. More shoppers and activists are realizing that Whole Foods have “routinely” overcharged customers, even with their latest scandal. After coming clean of “mistakenly” overpricing products at Whole Foods, sales fell immediately. Growth tumbled to just 0.4 percent, after being 2.5 for weeks. Whole Foods says “it actually hurt worse outside New York City,” even though the price disparities scandal was at New York City.

While many analysts believe that cutting prices will increase performance and brand equity, co-CEOs John Mackey and Walter Robb believe that changes in products to cater at a lower cost does not correlate with their values. “Sure we could sell cheaper farmed salmon- but it’s terrible for the environment. Our products are not the same as what other grocers are selling,” says Mr. Robb. Whole Foods co-CEOs disclosed that they have no intentions to alter their products to cheaper products.

To read more, click here.