The New Bubble Tea Trend Plays Nicely With Others

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Photo via Boba Guys/NPR.org

Whatever name you know it by, it’s likely you’ve seen Bubble (or Boba) tea offered in your major metropolitan area before. The Taiwanese beverage, which originated as a sweetened, milky tea with chewy balls of tapioca drunk through a wide straw, became popular in the United States in the early 2000s on college campuses and in Asian neighborhoods. That trend largely died down until recently, but seems to be coming back – and this time, it’s picking up steam by joining forces with other trends, from speakeasy bars to horchata (the sweetened Mexican beverage made from steeped rice or barley).

As Andrew Chau, co-founder of the popular chain Boba Guys explains, “If we’re going to bridge cultures, we want to bring the best of the West and the best of the East.” Boba Guys aims to win over coffee lovers and adventurous foodies with combinations like coffee mik tea, horchata boba tea, and Indian Chai.

For a more a adult version, there is Boba 7 – the “Boba Speakeasy” behind Los Angeles restaurant Soi 7. There, owner Elton Keung makes cocktails like the “bobagasm” with Irish Cream, Kahlua and honey boba, along with a number of nonalcoholic versions. It seems clear that it’s only a matter of time before the East Coast gets their own bubbly bar.

It can be hard to build long term success on a single trend, but flexibility and reinvention allow those trends to go farther – and expand some palates along the way.

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In France, the Magic Word Could Get You a Cheaper Coffee

While we all know that “please” is helpful for getting mom to pass the spaghetti at family dinner, the magic word (or it’s French equivalent) now has an added power – it can lower the price of your coffee. French cafes are increasingly turning on to the trend of charging their rude guests more. In many cafes, this practice is kept discrete, although at least two spots have become open about the tiered pricing. At L’Hamburgé in Grenoble, France, coffees range from €1.50 for the most demanding guests, down to €1 for those who ask nicely. At La Petite Syrah in Nice, the divide is even more extreme: a full “Hello, coffee please” costs only €1.40, but saying only “Coffee” is a full €7. There is a middle tier of €4.25 for adding a s’il vous plaît but no bonjour. It’s also unclear if tourists who are still struggling to be polite in a new language get any special dispensation – or added penalty.

While it would be nice if we could all be a little kinder to each other before the morning coffee, we don’t think a trend like this would (or should) catch on here. Hospitality and human connection are the x-factor you just can’t put a price on. Even if a guest forgets the magic word, chances are they won’t forget your great service; next time, just hope they come in with mom to remind them.

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Grubhub Hopes a Greater Delivery Focus Will Keep Copycats at Bay

443145850_1280-e1393607221897.jpgThe food delivery market is a crowded one, with new competitors emerging every day. Grubhub, which owns Seamless, may control a large portion of that market, but all that competition took a toll last year. In 2015, the company’s growth slowed significantly and their stock value followed suit. In response, Grubhub declared that they would move from handling logistics only to actually delivering the food.

Currently, Grubhub handles the physical delivery of about 8% of their orders. The other 92% are delivered by the restaurants themselves, which use the Grubhub equipment and software to take the orders. Taking over delivery gives the company greater control, and may make them more appealing to the restaurants themselves – but the strategy is not without its pitfalls. Hiring contracted companies to handle the food can be very expensive, and consumers are reticent to pay much for the convenience. In the fourth quarter of 2015, Grubhub lost $5.5 Million on delivery.

CFO Adam DeWitt claims that that loss was still a significant improvement over the third Quarter, so the momentum may be in Grubhub’s favor. That’s good news, since Uber and Amazon are no insignificant threat. Whatever their strategy this year, Grubhub’s biggest advantage may be simply that they got there first.

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Eliminating Tipping Goes Even Better than Expected for Danny Meyer

94678Interiors_4349.jpgNearly four months after eliminating tipping at the Modern, trendsetter Danny Meyer says  that the first full month without tips was the restaurant’s most profitable ever. On a recent podcast of Freakonomics, Meyer declared his surprise that the two-Michelin starred restaurant had benefited so quickly. He expected that, while they would ultimately see the benefits through lower turnover and more equitable pay, the process would be slow  and have initial hurdles. Instead, back of house applications have increased nearly 270%, server application shave increased 25 to 215% over three months, and there are more guests walking through the door than ever.

Of course, the Modern stands to benefit from a lot more publicity than the average restaurant considering this change. As one of the first New York restaurants to go gratuity-free, not to mention one with an established name for itself, the publicity alone is enough to make up for any sticker shock at higher menu prices. Still, the news is another piece to add to the puzzle when deciding: to tip, or not to tip?

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The World’s First Expired-Food-Only Supermarket

We’ve written before about the ugly food movement – a growing set of entrepreneurs and activists attempting to combat food waste by getting more superficially damaged or misshapen produce into the hands of consumers, rather than into the landfill. Now a supermarket in Denmark is combatting another large piece of the food waste puzzle – expiration dates.

In many countries, expiration dates have little or no legal requirements, and it is at the discretion of food companies to choose a date they believe their product is “best before.” In many cases these dates result in edible food being discarded rather than sold or donated, because producers are motivated to choose earlier dates to either push more product or avoid the risk of selling something less than fresh.

Danish supermarket WeFood is built on the premise that most of this food is perfectly good, and can be sold at cheaper prices. WeFood sells only goods that are past their expiration date or have slightly damaged packaging – at prices up to 50% lower than standard supermarkets. Denmark has already cut their food waste by 25% in the past five years, and this supermarket (and others like it) are likely to bring that number even higher.

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Thai Food Goes Mainstream

Thai food has long been a favorite for late-night take out and hole-in-the-wall dining, but the flavor profile of Thai cuisine (including fish paste, chili, lime, and coconut) has had trouble entering the mainstream. There are now signs that this is changing, and the winning Thai formula of sweet and spicy is propelling it onto menus and into retail in places you might not expect.

Thai chili sauces are available at more and more locations, including Cincinnati-based Buffalo Wings & Rings, and many casual chains are doing Thai versions of their standbys. Pie Five Pizza Company in Texas released a limited edition Thai-rrific pie, with sweet chili sauce, chicken and cilantro, and Boston based burrito company Boloco offers a “Bangkok Thai Burrito” with peanut sauce and asian slaw. Some beverage companies, like Los Angeles’ The Coffee Bean & Tea Leaf, have even been getting in on the action – experimenting with condensed milk and black tea to make Thai iced lattes.

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Neurogastronomy Comes into Its Own, in Restaurants and the Snack Aisle

Food and Science have had an intimate relationship since humans first learned that fire could make things taste better, but when molecular gastronomy entered the common lexicon that relationship became one of the hippest trends in hospitality. Neurogastronomy represents the next phase of this relationship, and the focus is not just on changing food but on changing the entire experience of eating.

Neurogastronomy is the study of the human brain the way it perceives taste. This ranges from questions like, what color plate makes my lava cake taste better? to do people with weight problems eat more because their tongues are different? Understandably, that breadth of study has implications for many, from chefs and restaurateurs to doctors and dietitians. Chef Heston Blumenthal of the three-Michelin starred Fat Duck is focused on how discoveries in this field could make healthier food more satisfying through, for example, the principle of encapsulation – using bursts of flavor rather than dispersed flavor for a greater effect. Blumenthal is even working with NASA and the UK’s space agency to bring astronauts tastier zero-gravity meals.

If neurogastronomy gains enough traction, we may see more and more mass-marketed foods using these techniques in the snack aisle as well. Consumers are becoming increasingly aware of the ingredients and nutritional content of their food, and more suspicious of labels like “Natural” or “Low Fat.” A greater understanding of taste perception could be good for everyone if it allows companies to meet that demand without sacrificing flavor.

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One Line from Beyonce Sends Red Lobster Sales Skyrocketing

Now that Superbowl 50 is over and done, there’s still time this week for the post-game (and post-halftime show) analysis. A fair amount of this analysis is without a doubt centered on Beyoncé, who performed her brand new single Formation just after surprise-releasing it to the general public. But the biggest surprise of all might have been the unexpected result of that single – on Red Lobster’s sales.

beyonce-formation[1].jpgThe song, now watched almost three million times on YouTube, includes an (explicitly worded) line about visiting Red Lobster after sex. That line immediately (and perhaps predictably) blew up social media with references to the seafood chain. The phenomenon might have ended with a few tweets, but instead Red Lobster’s sales actually spiked 33% according to CNN. Of course, that kind of publicity may only provide a flash in the pan, but if you’re looking for flash, nobody brings it better than Beyoncé.

 

Ravi DeRossi Turns an Empire Vegan

18712231573_877fb3734a_o.0.0.jpgRavi DeRossi, the restaurateur behind Death and Co, Avant Garden, Mother of Pearl and 12 other bars and restaurants around the city, is making a serious push to turn all of his operations fully animal-free. He’ll be starting by expanding the already vegan Avant Garden into multiple spinoff concepts, as well as closing the charcuterie-focused The Bourgeois Pig and reopening it as vegan wine and tapas bar LadyBird. All of his restaurants are in for some sort of shake-up, and it seems his mixologists won’t be safe either, as cocktail and beer lists will be purged of the often ignored animal ingredients that are sometimes used in drinks.

DeRossi himself has a long history with veganism, and feels passionately about the environmental and animal welfare impacts of factory farming. Before becoming involved in the hospitality industry, he spent many years living completely meat-free. As he describes to Eater, “You don’t realize that the average restaurateur does three times more destruction [to the environment] than the average person,” and, “If we’re going to do something to help this planet, it needs to start. It needs to be me not just preaching, but me just doing it. I’m in the position to do it.”

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Andrew Tarlow Takes the Lead Against Tipping with a Sticker For Your Window

03-gratuity-free-logo.w901.h901.jpgDanny Meyer may have been the first to really make headlines by eliminating tipping, but Andrew Tarlow has now gone a step further by taking on the anti-tipping movement’s PR as well. Marlow recently pitched a standard sign which he believes all gratuity free restaurants should display in their windows in order to help retrain guests who have spent their whole lives living in a world of tips.

The logo is custom designed by Drew Heffron, a graphic designer Tarlow has used before for the menus at some of his restaurants. The move is clearly well thought out, and even the wording – “Gratuity Free Establishment” rather than “No Tipping Allowed” is design to make guests more comfortable with the change. First restaurants went Smoke Free, now they’re going Gratuity Free.

The logo is already on display at Tarlow’s Roman’s, and will be added to Diner and Marlow & Sons soon. It is also available open source from http://www.gratuityfree.nyc.

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