IBM’s Foodborne Illness Outbreak Detection System

IBM has had a breakthrough in their research and managed to find a way to use technology to identify likely sources of contamination during a foodborne illness outbreak. Using past computed retail data combined with public health data, a search can be run on the system to look at billions of food items sold in supermarkets to automatically identify the probability of certain suspect products for outbreaks in a given area. Every time there is a report of an outbreak, using statistical techniques and visualization, the algorithm recalculates the probability of each food item that could be causing the illness.

This system is capable accelerating the time that is usually taken to identify contaminated food products which will in turn help reduce the economic losses experienced by food companies as well as healthcare expenses. Dr. Bernd Appel, head of the Department for Biological Safety for the German Federal Institute for Risk Assesment recently stated in a press statement, “The success of an outbreak investigation often depends on the willingness of private sector stakeholders to collaborate pro-actively with public health officials…this research illustrates an approach to create significant improvements without the need for any regulatory changes.”

This program will relieve some of the strain on the public health system in detecting contaminated food to minimize the spread of the foodborne illness. Jaes Kaufman, Manager of Public Health Research for IBM Research states, “Predictive analytics based on location, content, and context are driving our ability to quickly discover hidden patterns and relationships from diverse public health and retail data..we are working with our public health clients and with retailers in the U.S. to scale this research prototype and begin focusing on the 1.7B supermarket items sold each week in the United States.”

To read more about IBM’s research and how this new system works, click here

Olive Garden’s Re-Branding Strategy

In an effort to gain back customers from newer fast casual chains such as Panera Bread or Chipotle, Olive Garden is rolling out a two phased re-branding strategy. Olive Garden has always advertised themselves to be the family-friendly neighborhood Italian dining option; now they will strive to maintain the same family-friendly vibe just at a slightly more sophisticated level. Darden Restaurants, Olive Garden’s parent company, announced last March that the brand was in need of a ‘renaissance,’ which would include updated décor, a new logo, smaller lunch portions, online ordering and speedier dine-in service.

Olive Garden’s new décor has a more modern feel to it and has parted ways with the monotone dull interiors. They are literally tearing down walls as part of the remodel to give the spaces a more open feel, redecorating with pop colors and modern art. The logo had not been updated in over fifteen years so Lippincott, a design firm, assisted in simplifying the old brand logo and replacing the tagline with “Italian Kitchen” rather than “Italian Restaurant” to connote a faster, higher-quality operation.

Hopefully these efforts will not be in vain and the chain can win back some of its customers. To read more about the changes and updates taking place at Olive Garden, click here

Coffee Operators Driving Revenue Through Mobile Payments

There is a definite compatibility between specialist coffee shops and mobile payments due to the fact that their primary product is purchased at such a high frequency. Consumers purchase coffee daily (often multiple repeat purchases per day) and would benefit from a streamlined payment method and loyalty programs such as can be offered by mobile payment solutions. The consumer demographic is also most likely to participate in the mobile payment methods as it consists mostly of young students interested in technology and consumers who have easy access to mobile technologies.

While Starbucks was the first to launch its well-known loyalty program and mobile payment app years ago, third-party mobile payment technologies are now cropping up targeting independent coffee shops to help them drive revenue and better compete with larger chains such as Starbucks. CUPS is one example of a third-party mobile payment apps designed to engage consumers by providing incentives through loyalty programs that offer discounts and special offers based on their purchase history. BeansUP is another recently launched innovative app that allows consumers to set coffee pick-up times; this will allow for an enhanced consumer experience as the product is prepaid and the guest can avoid peak hour lines and pick up their coffee directly at the counter.

The increased demand for efficient, streamlined transactions will only continue to grow and these mobile technologies definitely help meet this need. In order for consumers to adopt mobile payment methods they must first be intrigued by the incentives and sign up for a subscription to their preferred coffee shop’s mobile app. As consumer engagement increases so too will the use of mobile payments and therefore help to drive traffic and revenues.

To read more about these two new innovative mobile payment technologies, click here

 

Vacation-Inspired Flavors for Summer

Yogurtand discovered an interesting method to promote their line of summer products by creating ‘vacation-inspired’ flavors. The summer promotional items will be launched every two weeks starting this week through to Sept.14.  The flavors were inspired by different favorite types of vacation: exotic escapes, exciting outdoor adventures, big city getaways and relaxing spa retreats.

Charlotte Lucich, Director of Marketing for Yogurtland, said in a press release that the flavors “taste like the best vacation you’ve ever had, right in your cup.” We’ve certainly all found ourselves thinking that about Piña Coladas and Mai Tais, so check out a few of the Yogurtland creations:

Tropical Getaway flavors, complete with an ocean blue spoon

  • Mojito Sorbet combines real lime with a hint of mint.
  • Lava Flow Frozen Yogurt blends real pineapple, coconut water and strawberries.

Spa Retreat-inspired flavors will be served with a purple spoon

  • Mudslide frozen yogurt blends real cocoa, coffee beans and a chocolate cookie.
  • Mango Peach Tea sorbet includes real mango, peach and white tea.

Vegas Weekend-inspired flavors come with a glittery pink spoon

  • Strawberry Margarita Sorbet is made with real strawberries and real limes.
  • Dark Chocolate Sorbet blends cocoa for a rich sorbet.

To see more of Yogurtland’s summer flavors, click here

Umami Restaurant Group Under New Leadership

Adam Fleischman, founder and chair of the Umami Restaurant Group, stepped down as CEO earlier this year to grow another restaurant company called AdVantage Restaurant Partners. His new group just launched a new brand last month named ChocoChicken; a fried chicken meets chocolate concept in downtown Los Angeles. Umami Burger was founded in 2009 in Los Angeles and started as a single store that grew to 22 stores in California in the first five years. The chain is still growing across the USA and by the end of the year is expecting to add units in Chicago, Las Vegas, Irvine,Ca., and Brooklyn, NY. The fast-casual pizza concept, 800 Degrees Neapolitan Pizza, is also owned by Umami Restaurant Group.

Paul Clayton was named last month as the new chief executive of Umami Burger. Flesichman believes his successor “has the vision, expertise and instincts to grow Umami Burger into one of the most creative and forward-thinking restaurant groups in the world.”Clayton has had an impressive career in the food industry including years spent as president of Burger King North America and CEO of Jamba Juice.

To read more about the changes in the restaurant group, click here

American Chefs Looking for Argentinian Grills

Charles Eisendrath spent the 1970’s as the bureau chief for Time magazine in Buenos Aires, and he brought back a love for the Argentinian tradition of open-pit grilling.  He didn’t though, bring back a grill.  That’s how Grillworks was born in the early 80’s.  After a few years of working with local welders on over a dozen designs, the first grills were rolled out to much local fanfare.  Over the next few years, Eisendrath’s hobby company moved along nicely.  In 2006, his son, Ben, opted to take over the family business.

At the same time, American interest in Argentinian cuisine was growing.  Chef Francis Mallmann published his kitchen manifesto “Seven Fire: Grilling the Argentinian Way,” and his love for wood-fired food caught on in the States, from the Big Apple Barbecue Block Party to Dan Barber’s Blue Hill at Stone Barns.

It’s a labor of love, though.  Some of Mallmann’s signatures–such as whole cow–can take days to roast, but the result is worth it.  Adam Perry Lang, of NYC’s Daisy May’s BBQ, says “when you’re cooking on wood, the flavor is like nothing else.”

More chefs are chasing that flavor.  Now, Grillworks makes between 200 and 300 grills per year for restaurants and residences.  Most are custom built; Dan Barber had a second grill designed after ruining his first.  Tapas restaurant Tertulia has a gargantuan Grillworks built into the wall, and Reynard, in Brooklyn, has a wood-fired oven, grill, and rotisserie as its centerpiece.

For more information, click here.

Snacks Take Over Meals

Times have changed; Americans, in large part, are no longer sitting down for three distinct meals but opting instead to snack throughout the day, and the implications are making waves in restaurants and grocery stores across the country.

While the grazing trend started in the ’70’s, we’re now eating with even less structure.  In the last 30 years, the percentage of Americans snacking three or more times has day has rise from 10% to 56% in 2010.

Breakfast is the first to go; Kellogg’s sales dropped 3.1% last quarter, and the company is moving its focus from cereal stalwarts to strawberry shakes in order to remain relevant. Meanwhile, General Mill’s snack division–which includes the Nature Valley and Fiber One brands–grew 6% in its last fiscal year.  In a 2013 survey by IRI, about 30% of respondents reported eating an early morning snack–a big jump from 14% in 2010.

Lunch and Dinner, too, are on the move.  Both ConAgra and Kraft are repackaging products in smaller portion sizes at around 200 calories.  And traditional snacks–such as chips and nuts–are also expanding.  Kale chips, vegetable chips, and lentil chips are challenging the long-reigning potato for shelf space, and “nutritional snacks and trail mixes” are up 9.9%, again from IRI.

Smaller businesses can capitalize on the change, as well: “Snacking occasions represent a growth channel for restaurant operators,” said Darren Tristano, Executive Vice President of Technomic, Inc. “The retail market is aggressively promoting snacks, but there’s plenty of room for restaurants to expand their snack programs and grab share. By providing more innovative, healthy and easily portable snacks, and boosting variety, restaurants can position themselves to increase incremental traffic and sales—particularly among a younger customer base.” Look no further than snack-delivery services Graze, Boxtera, and Naturebox, for example. To read more, click here and here.

 

FDA Regulations on Artisanal Cheese Aging Process

A request was made for clarification from the FDA on their view on aging cheese on wooden boards. An FDA official responded that cheese shouldn’t in fact be aged on wooden boards without realizing the impact this would have on the cheese business. Within a couple of days the FDA retreated the statement due to the backlash of the press and the general panic of artisanal cheese makers.

Although the artisanal cheese business is quite small the potential regulation still would have had an enormous impact on their production. There is no indication however that this aging process which has been used for centuries could be harmful to our health. Critics of the FDA believe that more time should be spent focusing on bigger food production businesses that could pose more widespread threats rather than meddling with artisanal producers.

What started as a request for guidance on a policy created a stir that now may even go through congress. A Vermont Democrat, Peter Welch, has proposed an amendment that would prevent the FDA from banning the use of wooden boards in the cheese aging process. To read more about the issue and how people are getting involved click here

 

 

Up-Sell to Push Sales at Noodles & Company

Kevin Reddy, Chief Executive of the chain Noodles & Company, believes it is important for fast casual enterprises to compete not just on speed but on service as well. In order to push for more sales at dinner, Noodles & Company will be adding a free-floating server whose sole responsibility will be to up-sell. The server will approach customers and attempt to entice them with coffee, dessert, beer, wine, etc. The server will bring the items to the table and will not collect gratuity. This position will be considered as the Up-Sell specialist. Kevin Reddy believes this position will boost sales by 3 per cent.

For the past couple years Noodles & Company has been testing the up-sell service and expects to have these servers in all locations by the end of 2016.  Teddy believes the implementation of this position is stores is, “going to create a new niche at the high-end of fast casual that allows us to get some of the most important consumer needs from casual dining, a little elevated service, into a fast-casual concept.” Essentially the personalized service combined with a low-cost menu will help drive more consumers to the shop for dinner.

To read more about the Up-Sell specialist click here

Sales Growth for Foodservice Packaging Providers

A survey was conducted by the Foodservice Packaging Institute which showed that foodservice packaging converters, machinery suppliers, foodservice distributors and operators expect sales growth this year. FPI members expect a huge potential for growth in the fast casual and quick service chain restaurants. Manufacturers also expect to grow their companies by expanding current facilities and constructing new ones. The members do however have some concerns for factors that could affect industry growth.

Here are five common challenges facing the industry:

  1. Increasing raw material costs.
  2. Margin compression.
  3. Public perception of packaging or foodservice packaging as “waste.”
  4. Global economic recession / recovery.
  5. Mergers and acquisitions

To read more statistics about the growth in volume for foodservice operators click here