IHOP’s Menu Redesign Boosts Sales

A video from Bloomberg Businessweek explains how IHOP’s new menu increased sales by 3.6%. IHOP hired design experts to revamp the menu after customers complained about seeing too much text, which was ultimately overwhelming. due to customer complaints, the too many choices. too much text. The menu redesign experts suggested IHOP included more pictures; people love to see pictures of what they’re going to eat, and this is a great way to break up the page while promoting new menu items. Secondly, boxes are a requisite. Organizational, eye-popping boxes remind customers that they can order sides. Lastly, colors are a bonus. Color-coded categories help customers navigate through the menu, and the extra browsing that customers might not have otherwise done allows them to find something in the middle or back of the menu.