Tabletop ordering technology is becoming more and more familiar to restaurant patrons nowadays. When considering the implementation of this technology, restaurant owners must consider the cost of equipment installation and its effect on future profits. According to a new study from the Center for Hospitality Research at Cornell University, the benefits of tabletop ordering technology significantly outweigh the cost. In the long run, tabletop ordering technology reduced servers’ labor time when meeting customers’ needs and ensured quality service. In other words, profits increased and labor costs fell.

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