Gourmet Food Hotspot in Sunset Park

The industrial loading docks of Sunset Park, Brooklyn are transforming into a hotspot for gourmet food producers. Li-Lac Chocolate and Blue Marble Ice-Cream are a few companies who lease kitchen and retail space in Industry City, so guests can come visit the factory, see how the products are made, and buy them fresh! As manufacturers seek out more affordable spaces for their production, Sunset Park seems to be the next place that will be undergoing a food revolution.

Industry City CEO Andrew Kimball says,“What’s great is there’s a real interest in understanding what you’re eating, where it’s made, what’s in it and watching it happen.” Industry City employs 2,400 people and are expecting that number to rise to nearly 15,000 by 2023; similar foodie patterns have been seen in Dumbo, Harlem and Greenpoint recently. Master chocolatier Jacques Torres also recently moved his factory to Sunset Park where the candy is all dipped and hand-made.

Liddabit Sweets recently opened on Industry City’s ground floor and co-owner Liz Gutman explains the appeal, ““We taught classes at ICE [Institute of Culinary Education] and Brooklyn Kitchen, but we never had enough space to teach our own.” Gutman plans to offer a Candy 101 class in December and a couples chocolate class in February for Valentine’s Day. The extra space also led Gutman to feel inspired to experiment with some savory items!

To read about more manufacturers leasing kitchen and retail space in Industry City, Sunset Park, Brooklyn, click here

Increasing Speed of Service

Innovations in mobile payments lead to a more efficient and seamless experience which will increase restaurant traffic, however, as an operator you need to be equipped for the influx of guests and know how to keep a speedy service. Leaders from across the fast casual segment discussed solutions to drive the speed of service at the ninth annual Fast Casual Executive Summit held in Denver and came up with nine main solutions:

1) Adding a second line.  The addition of a second line that focuses solely on catering, online or mobile orders and carry out will help break up the line and lead to speedier service.

2)Encourage guests to break the line. Hand in hand with number 1, tweeting that online ordering lets you go in the second line will also help manage flow.

3)Choose adequate online software. Choose a software that knows to space out online orders to allow for increased efficiency.

4) Off-site phone orders. The advantage of moving phone orders from the cashier to a call center is that they can be handled as mobile orders socustomer data can be captured which opens up another segment for marketing.

To read more solutions and suggestions on how to increase the speed of service in the fast casual segment, click here