QSR Magazine answers a great question from an operator on how to get repeat business. First, you need to understand why you aren’t getting the repeat business and then analyze the areas of opportuntity where you can increase it. This can be done by offering variety in products and
pricing, opening the landscape of what your operation is not really known for and
occasion-based promotions.
Overall, a punch card won’t give you the traction you need if your product falls flat to the prospective audience. What are some things that you do to increase customer loyalty?

While a slight increase in spending at fine dining restaurants is expected, fast casual restaurants will remain steady from the previous year. Consumers plan to cut back on dining but emphasize that healthier options wll play a key role in their decision making. Surprisingly, fast food restaurants are expected to see a slight decline.
Read more on the statistics here