Pop-Up Stores Gain Popularity in Airports, Domestically and Internationally

Pop-up shops in airports are gaining international recognition and success, reports USA Today. These small (yet fruitful) and transient retail enterprises have already made headlines in malls and upscale shopping streets; more recently pop-up shops have burst onto the airport scene in an impactful way.

“From a business standpoint, it’s a great idea,” said Ramon Lo, editorial director of Airport Revenue News. “Short-term leases can give vendors a chance to dip their toes into the airport arena and build awareness for street-side locations,” while allowing airports to vet new operators and, often, fill unused spaces, he said.

Pop-up restaurants have been a huge hit at Copenhagen Airport, where top Danish chefs served special tasting menus from an open kitchen. Every few months a different company creates a pop-up in the “Brand Box” in the airport’s main tax-free shop.

In October 2013, JetBlue hosted a three-day Farmers Market in T5 at JFK International Airport. “That was such a successful pop-up experience that we’re now looking at how we can integrate it more on a regular basis,” said JetBlue spokeswoman Tamara Young.

Hickory Farms tested the idea of a Holiday Market shop at Ronald Reagan Washington National Airport during the most recent holiday season.

It can often take some negotiation with airports to secure the space for pop-ups, “but airports are motivated and sometimes ask for these pop-ups because they of course share in the benefit of the sales,” explained Hudson Group spokeswoman Laura Samuels.

 

Cherry Bombe Jubilee Conference Pre-Sale

Cherry Bombe Magazine, the bi-annual magazine that celebrates woman and food, is holding a pre-sale this afternoon for their upcoming Jubilee Conference. The general public sale will begin tomorrow. Tickets are $200 each, and the code is CHERRY2014.

Event: The Cherry Bombe Jubilee Conference

Date: Sunday, March 30th

Time: 10am-6pm

Location: The High Line Hotel in Manhattan

According to the magazine, the focus of Jubilee will be discussing the issues of the day, from career paths to small business matters to motherhood and food politics, via a series of panels and presentations. There will, of course, be lots of breaks for food and networking opportunities. The day will end with a cocktail party for all speakers and attendees.

Participants include (in alphabetical order)*:

April Bloomfield

Katie Button

Dorothy Can Hamilton

Sue Chan

Amanda Cohen

Laurie David

Charlotte Druckman

Suzanne Goin

Gabrielle Hamilton

Kristen Kish

Amanda Kludt

Sara Kramer

Anita Lo

Alexis Miesen

Preeti Mistry

Christine Muhlke

Marion Nestle

Ruth Reichl

Jassamyn Rodriguez

Christina Tosi

Julia Turshen

Elettra Wiedemann

For any questions, contact the Cherry Bombe team at jubilee@cherrybombe.com

Meet the Restaurant Experts: How to Launch a Restaurant the Right Way

The New York City Hospitality Group is hosting a webinar featuring New York City’s top restaurant experts: Tara Berman from TaraPaige Group, Elke A. Hofmann, Derek Sherman and Colby Swartz. “Meet the Restaurant Experts: How to Launch a Restaurant the Right Way” is targeted to those who are in the process of starting a restaurant or just have an idea for one. Attendees will learn how to get it done the right way.

Learn more about NYCHG’s webinarMeet the Restaurant Experts

Date: Monday March 10th

Time: 10am-12pm

Location: Webinar (from wherever you have access to a computer)

RSVP: www.restaurantexperts.eventbrite.com or call 718.577.2150

*Upon your RSVP, NYCHG will email you the passcode and telephone number to access the webinar

The Future of Restaurant Technology: Touchscreen Tables and Chef Cams in Dubai

Eater reports that Ebony Interactive Restaurant in Dubai has installed tables that posses the dual-functionality of internet-surfing touchscreens. Guests have the ability to peruse the menu, including photos of the food, order, and watch their meal be prepared by means of a “Chef Cam.” This camera gives guests the opportunity to watch their meal be prepared in real time in the kitchen.

The owner tells the Khaleej Times that he wanted to combine “a unique dining experience” with the “latest technology,” choosing to open in Dubai because “it already considers itself a smart city.” He proceeds by describing the restaurant as having “excellent ambience.” Guests who choose to look up from their table may watch a digital image of a fish swimming in a tank on the interactive wall.

Ebony Interactive Restaurant takes dining technology innovation to another level. Not only can guests use their tablet tables to order, but they can also display table cloths, “send greeting cards to other tables,” order taxi rides home, and “view photos and share them with their companions on their individual seats on the table.”

NYCHG Event: Meet the Owners of Analogue Feb 24th

The New York City Hospitality Group invites you for an evening of “Cocktails & All That Jazz” at Analogue featuring owners Jesse Wilson and Jared Gordon.

Meet the owners and learn more about how they have successfully launched their new restaurant in the West Village. This exclusive event will include an open forum with educational session and Q&A. Live jazz, cocktails and food will be included.

Monday, February 24th

6-9pm

Anaologue

19 West 8th Street

RSVP by February 20th, as this private event has limited capacity.

Marketing Your Concept on a Budget

At last week’s North American Pizza and Ice Cream Show in Columbus, Ohio, consultant Scott Anthony analyzed strategies that restaurant operators with a limited budget and resources can employ to market their enterprises. Fast Casual delineates an overview of the most effective budget-friendly methods, as told by Anthony:

1) Employees

According to Anthony, “We all have good employees, we just need to motivate them and get them engaged.” Giving employees business cards that include a promotion (e.g. a 50-percent discount) and incentivizing them on who receives the most redemption for those cards, is one of the cheapest marketing strategies. In return, this can help generate new business while simultaneously improving employee morale.

2) Distributors

Befriend your distributors, and they just may help boost your sales. Anthony referred to the example of his partnership with the Grande Cheese Company. Grande Cheese Company provides marketing tools to operators who use its products. Additionally, they send a rep to a business to photograph and analyze the menu in order to launch a menu mailing plan. Menu-mailers have prevent o be a cost-effective strategy to communicate an enterprise’s message to guests and potential guests, and he has seen an increase in 20% in business after beginning menu mailing with his own enterprise.

3) The Community

Reaching out to the community is just as important as building relationships with employees and distributors. Anthony recommends joining the chamber of commerce, sending letters to local businesses introducing your concept, and discussing the potential for promotional incentives with those same businesses. Anthony’s efforts in forging ties with the community had a high return on investment for his concept. By sending out 1,000 discount cards to local businesses over a two-month period, Anthony managed to garnered new customers.

4) Social Media

Social Media serves as a cost-effective strategy to personalize your concept. Guests want to become acquainted with management, which is simple to achieve through social media. Social media posts do not necessarily need to be an ad or anything related to the restaurant for that matter; a humorous meme will do the job.

“Do fun things people can share. Keep it fun,” Anthony said.

5) “The Attitude of Gratitude”

A Harvard study, the “gratitude effect,” showed that people who are thanked have a near-100-percent return rate. To channel this effect, Anthony sends out thank you cards including an offer each year around Thanksgiving to his most loyal guests using data accumulated from the POS system. His efforts earn an 80 percent response.

“When you keep thanking your customers, they will feel appreciated and they will come back,” Anthony said.

Dominique Ansel Personally Distributes Roses to Patient Guests in Line Outside

Dominique Ansel, creator of the legendary cronut, handed out red roses in honor of Valentine’s Day to all of the cronut-craving guests queuing outside in the freezing cold. Some may label this random act of kindness as self-promotion, however even if that is the case, it’s endearing nevertheless. Dominique Ansel proves he is not too cool to stand outside in uniform, sans puffer coat, before the crack of dawn to show thanks to his loyal patrons.

Five Common Myths That Lead to Tax Reporting Error

Guest contributor Dana Zukofsky, Associate Director of accounting firm SS&G, provides clarity on tax procedures for restaurant operators. Zukofsky says, “At SS&G, we often receive questions or overhear comments from restaurant owners, operators, and CFOs about misconceptions in the industry.” Five common myths are outlined below:

1)     Myth: “The money I spend eating at competitors’ restaurants is fully deductible because it is research.”

 Truth: The cost of such “research” is considered a meal and entertainment expense by the IRS and is only 50 percent deductible for tax purposes.

2)     Myth: “When I sell a holiday gift card with an incentive attached (e.g., customer pays $25 but receives a $30 gift card), I can expense the discount when the card is sold.

Truth: When such a gift card is sold, the discount expense can be immediately recorded on your books and records, but, for tax purposes, the discount is deductible in the tax year in which the card is redeemed.

3)     Myth: “My tipped employees only need to report tips of 8 percent rather than the total amount of tips earned.”

Truth: The 8 percent rate used for analysis on Form 8027 (Employer’s Annual Information Return of Tip Income and Allocated Tips) is only used for tip allocation purposes. Using this rate does not mean that directly tipped employees must report 8 percent. Tipped employees should report the full amount of actual tips received.

4)     Myth: “I can defer the revenue from a gift card sale until the gift card is redeemed.”

Truth: The IRS has three approved methods for recording taxable income from gift cards:

  • Cash basis method: Income is recorded on the tax return in the year the gift card is sold.
  • One-year deferral method: Income is recorded at the earlier of either the redemption of the gift card or one taxable year following the sale of the gift card.
  • Two-year deferral method: Income is recorded at the earlier of either the redemption of the gift card or two taxable years following the sale of the gift card. (This method is only available if the gift card can only be sold and redeemed by the same taxable entity.)

5)     Myth: “I have to use the current federal minimum wage of $7.25 for purposes of computing the FICA tip credit on my federal tax return.

Truth: Congress froze minimum wage at $5.15 per hour for the purpose of calculating the FICA tip credit. Take advantage of this in order to maximize eligible tips and the value of the credit. If you use $5.15 per hour in the calculation, a larger credit will result since fewer tips are needed to bring cash wages to $5.15 than to $7.25.

If you have questions about any of these issues or need help with a specific situation, email us at Restaurants@SSandG.com.

Natural Products Expo West in Anaheim, CA

Dive into the most comprehensive conference covering topics from supply to shelf and meeting the needs of natural retailers, distributors, health practitioners, manufacturers and suppliers at this year’s Natural Products Expo West. The NEXT Pavilion will exhibit hundreds of the latest natural products, several of which include food.

Location: Anaheim Convention Center in Anaheim Marriot, Anaheim, CA

Event & Date: Education and Events, March 6-9, 2014

Event & Date: Trade Show, March 7-9, 2014

Cost: $95 for a General Conference Pass, free for members of the press

How Small Business Owners Can Overcome the Challenges of the Minimum Wage Hike

Small business owners often feel a greater impact from the minimum wage hike than larger corporations. Dilemmas such as absorbing increased operational costs pose as serious obstacles to running a business smoothly. Fast Casual suggests six steps to alleviate the negative impact imposed by the minimum wage increase:

  1. Understand profit margins, projections and business requirements to ensure profitability
  2. Determine permanent hiring vs. contracting decisions for staffing needs
  3. Make good hiring decisions— mistakes can be costly since training/onboarding new employees is a considerable investment
  4. Invest in employees— turnover decreases productivity and increases business costs
  5. Be sure to employ time and cost saving tools to standardize back office tasks. Consider outsourcing to easy affordable services that allow you to focus on growing business not administrative functions
  6. Research competition and adjust price accordingly