Starbucks’ Productivity Increases by 46%

Starbucks’ productivity, loosely defined as its “transactions per labor hour,” has increased almost 50% since 2008. One reason for the surge in efficiency is the improved speed and aptitude of the baristas. Another key player is Starbucks’ recent $100 million acquisition of the San Francisco bakery La Boulange, which in turn lures customers at all times of the day, not just breakfast.