Loyal customers have a powerful impact. Restaurants that deliver a customer experience that drives engagement and generates strong recommendation behavior on all levels will get a higher return. Steve Baxter of QSR delves deep into this crucial subject.
Opportunities come with Rebuilds, Though Speed is an Issue
December 19, 2012 by Leave a Comment
Susan Povich wants fries with her rebuilt Lobster Pound. The New York Times speaks with her and her husband, Ralph Gorham, as they take on the task of post-hurricane build out, and the question of whether or not fries make business sense for them, in terms of time and money.
paigepapers.com 