My Alumni, University at Buffalo Students launch Restaurant IPAD POS System

The days of waiters and waitresses scribbling down orders on scraps of paper may soon be coming to an end. There’s now an app for that. It’s the work of two former servers who ditched waiting tables for entrepreneurship.

The two former servers have launched a company around their app known as Refulgent Software. In January, the business was accepted into the University at Buffalo’s business incubator. As former UB students, O’Leary and Khan say running Refulgent out of an office in the incubator lends legitimacy to their business. They’re also able to tap consultants and professional advisers in making decisions about Refulgent’s future. The company has grow steadily in its one year of existence and now employs five people. Ambur is available on the iTunes App Store.
New IPAD restaurant POS from UB alumni

MIT New York City Enterprise Forum Presents Cloud Computing, April 18th

IDC predicts that spending on hardware, software and services in cloud computing systems alone will be $60 billion in 2012. The growth rate in the cloud sector is four and a half times that of the IT industry overall. Cloud computing is a compelling option for many small and mid-sized businesses, as well as larger enterprises, as it offers low cost of entry and ownership and faster time to market compared to traditional on-premise business software and servers.
MIT NYC Enterprise Forum presents Cloud Computing Event, April 18th.

Startup Lessons From The Food Truck Revolution

The food truck phenomenon has taken the country by storm. From New York to Los Angeles, the number, the variety, and the quality of food trucks are on the rise. In 2011, the mobile food industry in the United States was estimated to be at $630 million.

Read about the following interview with Natasha Case of Coolhaus, the first gourmet branded truck with a national reach, on how she built her brand and her food-truck business. Coolhaus operates four trucks and a shop in Los Angeles, two trucks in Austin, two trucks and a cart in New York City, and two trucks in Miami. They also have a successful retail product that they sell in Whole Foods Market.
Fast Company Interview with Natasha Case, Owner of Coolhaus

Interactive New York Health Department Ratings Map

Interactive New York Health Department Ratings Map

Interactive New York Health Department Ratings Map

Yesterday, The New York Times posted the an interactive map of New York City restaurants and the grades given to them by the Health Department. You can search for restaurants by name, cuisine type, letter grade and violations.
Check your favorite restaurants to see their grade. What do you think of the map?

10 Key Components of a Restaurant Capital Budget

Once a quarter, I teach “How to Open a Specialty Food Shop” at The Institute of Culinary Education. I love this class! I get to meet with new, aspiring and inspiring hospitality owners. Over the course of the 2 day lecture, I speak a lot about raising money and the little secret behind the capital budget. So, how does a new fast casual restaurant account for the capital budget and what is the capital budget? The capital budget is the money needed today to finance the pre-launch of your business and the secret is… raising enough additional money to cover for working capital. The working capital is the extra money on hand for that rainy day. Yes, new owners will have rainy days when their cash flow is negative. Typically, I like to see enough working capital on hand in the bank to cover 1 year of operational fixed costs. Each concept is different, whether we are working with bakery – cafes to an all american sandwich fast causal restaurant. There are 10 key take aways one must always account for when preparing for the capital budget.

1) Architect, Construction & Equipment. Find a great designer you connect with and believes in your concept. You want an awesome looking space, that is functional too. (Think about whether you will need a hood system or not and where the venting is). This cost differential can be large and make a difference. Of course, if you do not need to install a hood system, this may and most likely will change the production of your products as there will be no open flame. The equipment keeps the engine running. Remember, only buy equipment that makes sense for your operation. Use your menu as a guide to what equipment and display cases you should be purchasing.

2) Professional Services. This includes lawyers, accountants, bookkeepers, chef consultants, brand managers and yes us – management advisors. Depending on the expertise on your team, you may need all or a few of these services. The important thing is that you have the expertise on your team to ensure you are giving your business the best opportunity for success.

3) Marketing / Branding. Marketing encompasses your internal marketing campaign, your external outreach, the advertising you buy and the services of a public relations firm. Some operations want all of these services, others want just a few. My recommendation is to hire a PR company and let them do the hard work for you. Figure out who you are in the marketplace, then move to external and internal marketing.

4) Technology. I love technology and the benefits it provides. This is your point of sale company, security services, recipe management, inventory management, e-commerce and web development.

5) Pre-Paid Rent. Find a place that fits your concept and can maximize sales potential to cover your rent. It is sometimes better to pay more in rent with a higher expectation of guest flow than a smaller dollar amount with very little guests coming through the door.

6) Pre-Opening Inventory. This is the inventory needed to run your business, non-alchoholic beverages, alcoholic beverages, raw ingredients, packaged products, paper and packaging, glassware, service ware and any other items needed to present the product to your guests.

7) Furniture and Fixtures. This is the fun stuff that we all get so excited by, creating the decor of the operation. This includes, Lighting, chairs, tables, fabrics and many more accoutrements to create the space that sets the tone of your culture and ultimately, the guest experience.

8) Opening Staff and Training Costs. Think about your management team and when you need to bring them on board to help shape the concept. Once you have the management in place, hiring and training your staff is essential to your success.

9) Working Capital. After you have tabulated how much you need to open the doors for day 1 opening, this is the additional money to keep you afloat.

10) Flexibility. As an owner, there will be ups and downs during the capital budgeting process. Maintain the awareness of how much money you have to spend and remain flexible to where you may need to alter your budget.

Happy Budgeting… TaraPaige Group

Enterprise Insight: Goodbye 2011 Hello 2012

As the year comes to a close and we say goodbye to 2011, it’s a great time to think about those business resolutions for the coming year. We have spoken with many enterprises and a few resolutions we want to share with you.

* Clearly align your guests perception of your business with your vision. Take a moment and look at your 4 products: service, menu, design and flair. Check to make sure they are all clearly singing the same tune, remember the flair is what guests connect with emotionally.
* Take time to step “outside of the business” while looking in. This will allow you to look at the big picture and the strategic steps you want to take for the coming year.
* Spend more time with staff: getting to know them and how they personally can make an impact on your business
* Spend at least 10 minutes a day reviewing your financial numbers. Start with the top selling products, lowest selling products, check average, number of transactions / day and overall trends. Reviewing the management reports will give you the edge you need to move your business in the direction you seek.
* Listen more to your guests feedback, while not changing your concept. Connect with guests and build that relationship. They are the end user and when asked (or not), they will be very candid with you.
* Recipe cost all menu items and re-check all products for portion sizes. More often than not, the portion sizes are causing menu items to carry too high of a food cost. * Dedicate one day for a management retreat. A day in the park would allow everyone to interact in a new way and discover new things about one another and the business.
* Deep-clean your enterprise at least once a week. What does that mean? Choose one day of the week, typically the slowest and clean out all of the refrigerators, dry storage areas and check those hard to get to corners… Oh yes, remember the dust that builds on top of all shelves, cabinets and refrigerators.
* Take moments throughout the coming year and celebrate the goodness that comes your way.

We wish you a wonderful, joyous New Year and look forward to continued sharing.

Happy 2011… TaraPaige Group

https://paigepapers.com/2011/12/28/goodbye-2011-hello-2012/