
“When it comes to restaurant delivery, speed matters. And the burrito chains want to be faster.
Taco Bell –– which now offers delivery at roughly two-thirds of its U.S. restaurants through GrubHub Inc. with plans to continue expanding the service –– says its average delivery time is 34 minutes. The company acknowledges that’s not good enough for today’s demanding customer.
Chipotle Mexican Grill Inc., meanwhile, says it’s averaging between 28 and 32 minutes for delivery, but it thinks it can shave four minutes or so as it expands pickup shelves across the nation. It’s also introducing prepaid delivery so drivers don’t have to pay in stores. It’s all part of a digital push that is a key part of the comeback plan laid out under Chief Executive Officer Brian Niccol in his first year on the job.”
“While restaurant delivery has long been part of the culture in major cities like New York and San Francisco, pizza was often the only option in many markets. That has started to change as on-demand delivery services like DoorDash, Postmates and Uber Eats have proliferated, joining GrubHub to expand delivery options.”
Read more here.

After their third straight quarter of declining sales, things continue to look bleak for the once-great Chipotle. The company posted sales this quarter down 24% from the previous year, and quarterly profits of $26 million (compared to $140 million immediately before the E. Coli outbreaks late last year).

Papa John’s, whose motto of “Better Ingredients, Better Pizza” you likely know even if you’ve never touched a slice, is making moves to uphold that promise by removing a host of artificial ingredients from its pizzas. “We closed out 2015 announcing our commitment to serve chicken raised without antibiotics and are ringing in the New Year artificial-flavor and synthetic-color free,” said Sean Muldoon, Papa John’s Senior Vice President of Research and Development. This might lead one to wonder what made the ingredients “better” before the change, but to its credit Papa John’s is the first national pizza chain to make a move like this.