Online Subscription Food Services Gaining Following

A new crop of online food services are offering everything but the chef, reports All Things Digital‘s Lauren Goode.

George Howell: Back to the Grind

Nearly two decades after selling his iconic Coffee Connection chain to Starbucks, George Howell is about to attempt a comeback. Boston Magazine has the full story.

Breadcrumb Announces Upgrades

 

Breadcrumb has unveiled an upgrade to its iPad POS for restaurants, bars and cafes. Fast Casual reports Breadcrumb 1.2 makes daily operation faster and easier.

Highlights of Breadcrumb 1.2 include:

  • Smart swipe: Swiping a credit card automatically opens a tab in the cardholder’s name, recalls an open tab or processes payment — without having to type in more information or navigate extra steps;
  • Quicker PIN-based access to terminals with fewer keystrokes;
  • Simpler process for complex charges: Breadcrumb makes it easy to split a balance evenly across a number of cards or across a combination of cash and cards; and
  • Rapid order entry, including new single-touch order modifications for customizations, such as cooking temperature.

 

Insights on Running a Western Business in China

Western concepts are expanding rapidly in China, but an operator who folded last year after realizing how difficult it was to operate there has written a tell-all.

Four years ago in Beijing, Wen-Szu Lin and his business partner, both Wharton MBAs, opened Auntie Anne’s Pretzels, a U.S.-based chain with more than 1,200 locations in 46 states and 23 countries. The stores closed last year, however, and Lin has recently published a book, “The China Twist,” describing the various incidents they faced while running a Western concept in China.

Customer Loyalty

Loyal customers have a powerful impact. Restaurants that deliver a customer experience that drives engagement and generates strong recommendation behavior on all levels will get a higher return. Steve Baxter of QSR delves deep into this crucial subject.

30 Under 30

Forbes has released its 30 Under 30 lists, and the food and wine selections are rife with internet and sandwich mavens. The well edited list is chosen by a panel that includes Danny Meyer.

Moti Mahal’s Positive Review Helps Business Boom

No press is bad press, the saying goes. But great press, in the form of a review, still helps even more. Gurav Anand talks to NRN about Moti Mahal’s 2-star review in The New York Times.

Food Incubators are taking cues from Tech Incubators

Reuters reports: A new group of food-focused startups are applying tricks learned from the technology industry to grow a new wave of businesses to cash in on the growing food movement across the U.S. Like tech entrepreneurs starting out in a Starbucks, foodies who find themselves needing space to prepare boutique treats are turning to shared programs called incubators and accelerators that help them launch by offering communal business spaces and logistical assistance.
Learn more about Successful Food Incubators

Researchers Reveal Pros and Cons of Daily Deals

A study from Cornell University and Rice University explores the operator experience with daily deals.

NRN has the full story.

Packaging is Essential to Communicate Your Brand

Confectionery News speaks with Mark Salisbury of Solid Block, the successful UK design firm, about packaging design of premium chocolate products.