Improving Service Standards

Scott Harper of Sysco will be presenting an in-depth discussion about service levels in the industry, how to identify opportunities and then consequently improve standards. The event will take place Monday, November 10th at Agatina’s Restaurant in Rochester; the address is 2967 Buffalo Road ,Rochester, New York. The event will begin at 6PM with a cash bar & hors d’oeuvres followed by a dinner beginning at 6:45 for $30 per person.

Scott Harper consults with restaurant operators, owners and staff in the Western New York area. He was formally schooled in the hospitality business and has work experience as a Franchisee, General Manager, Operating Partner, Area Manager and Operations Manager for three restaurant brands in Ontario, Western New York, Michigan and Florida. Halpern will definitely be able to impart some words of wisdom and discuss at length the different strategies and tips for identifying opportunities to improve service standards.

To register for the event, please contact Kim Wightman either by phone at 585.678.4817 or by email at For more information, click here

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: