While the company’s rapid growth is just what business owners want, it has also presented challenges — most notably within the IT systems. The inventory and sales systems were not connected, so the system might show an inventory balance, but not provide any value to it. The warehouse management system lacked the ability to track each store’s inventory to a specific location within the facility. And because the merchandising system lacked effective forecasting or replenishment tools, the buying function was handled via spreadsheets.
Management needed a way to assemble more accurate information in order to reduce stock-outs and increase inventory turns. Choquette and his colleagues began looking for a new system in early 2010, ultimately deciding on Microsoft Dynamics AX.
David’s Tea integrates multiple IT systems to create one platform